E-COMMERCE

E-COMMERCE

1. E-commerce is “the distribution, marketing, sale or delivery of goods and/or services made by electronic means.

2. TYPOLOGY

   • 1. B2B : Business to Business
   • 2. B2C: Business to Consumer
   • 3. B2C/G2B: between government and people/company
   • 4. B2E: includes business-to-employee transactions.
   • 5. C2C: consumer-to-consumer commerce

3. PHASES

   • 1. Access to the shopping portal.
   • 2. Online shopping .
   • 3. Payment management
   • 4. Delivery logistics.
   • 5.Presales.

4. WHAT IS IT FOR

   • INCREASE SALES
     • TO GIVE POTENTIAL TO ELECTRONICO USE.
       • TO MAKE PURCHASING PROCESSES FASTER.

5. EXAMPLE

   • - Amazon
   • SHEIN
   • SHOPEE
   • Free market

6. ADVANTAGES

   • 1. Growth trend in recent years in Colombia
   • 2. Advancement in the adoption of technologies.
   • . 3. Key factor in the economy

7. DISADVANTAGES

   • - security in the form of payment
     • platform failures may occur
       • - shipping delays
         • scams - sometimes
           • sometimes there is no direct contact with the customer

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