Changing Role of Management

Changing Role of Management

1. Controller to Facilitator

2. Employee Empowerment

   • Benefits
   • Disadvantages

3. Employee Participation

   • Methods
     • Works Council
     • Worker Directors
     • Share Options
   • Benefits

4. Teamwork

   • Stages in Forming Teams
     • 1. Forming
     • 2. Storming
     • 3. Norming
     • 4. Performing
   • Advantages of Teams for the Business
   • Advantages of Teams for the Employees

5. TQM

   • Principles
     • Focus on the Customer
     • Employee Empowerment
     • Teamwork
     • Continuous Improvement
   • Benefits

6. How Technology Changes the Role of Managers

   • Marketing
   • Decision-making
   • Production
   • Redundancies
   • Employee Retention & Motivation

7. Impact of Technology

   • On Personnel
     • Changing Nature of Jobs
     • New Types of Jobs
     • Redundancies
     • Teleworking
   • On Business Costs
     • Increased Costs
     • Reduced Costs
   • Business Opportunities
     • Design
     • International Trade
     • Direct Marketing
     • New Products

8. Resistance to Change

   • Fear of Job Loss
   • Fear of Power Loss
   • Fear of Failure
   • Laziness

9. Strategies for Managing Change

   • Managers Lead by Example
   • Communication
   • Training
   • Employees Participate in Change