Appreciative Inquiry

Appreciative Inquiry

1. Key Characteristics

   • Bushem
     • 3 Parts
       • 2. Discovering (the best of)
         • Inquiry Matrix
       • 1. Understanding (what creates the best of)
         • Interviews
       • 3. Amplifying (what/who best exemplify the best of)
         • Test Propositions
     • No universal method, but key parameters
     • Social forms aren't inherently real
       • Natural tendencies to evolve towards most positive visions
     • Theory of organising
       • Way of changing social systems
     • Specific Steps
       • 1. Recall best experience
         • 2. Group engages in dialogue
           • 3. List & develop attributes of highly effective groups
             • 4. Public acknowledgement of behaviour that has helped the group become more like these attributes
   • Berrisford
     • 4 Stages
       • 1. Discovery
         • The best of what is
           • Organisational Excellence
           • Forge personal connections
       • 2. Dream
         • Participants think about what could be
       • 3. Design
         • Participants create touchstones
         • Positive visions for future
       • 4. Destiny
         • Creation of action steps
     • BBC
     • AI uses positive dialogue to generate an image of a new and better future
       • Element of formality to the process of learning from organisational experience
   • 5 Steps of an AI Summit
     • Defining
       • Discovering
         • Dreaming
           • Designing
             • Delivering
     • Expected Results
       • More informed & effective change
       • Critical mass of people making changes they all deem necessary
       • Total organisation mindset
       • Simultaneous Change
       • Change/Real Work Division Gone
       • Unity and purpose

2. Reality is a social construction

3. Perceptions of reality are the product of dialogue and interaction

4. Generation of a shared image of a better future through a collective process of inquiry into the best of what is and has been

   • Creates a pull effect