Unit 3- What is public relations? INCOMPLETE

Unit 3- What is public relations? INCOMPLETE

1. Definitions

   • Public relations
     • Planning or management of relationships between organisations and everyone the else the organisation needs in order to succeed in its tasks
   • Perceptions
     • Perceptions are the impressions, ideas, knowledge and experience people have of an organisation
   • Stakeholders
     • Stakeholders are people who have an interest in the well-being of an organisation
   • Communication
     • Communication is the process of transferring information from a person or group to another person or group

2. Nature

   • Create goodwill and a favourable image in its markets and avoid negative publicity

3. Evolution

   • Tool for manipulation
   • Disseminating information
   • Mutual influence

4. Development

   • Trade Unionism
   • Consumerism
   • Increasing completion
   • Social awareness

5. Stakeholders

   • The people who have either invested their own money in the business
   • Should make sure that they have good relations with all levels of government

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