Flashcards
Untitled
Cards in this deck (20)
- 1AttitudeA psychological effect expressed by evaluating an entity with favor or disfavor
- 2AffectThe emotional component of an attitude
"I don't like my boss" - 3Behavior intentions"I want to transfer to another deparment"
- 4Cognition"I believe my boss plays favorites at work"
- 5Cognitive dissonanceThe conflict between attitudes and behavior
Ex. You feeling bad about selling TVs that are broken but your boss tells you to sell them anyway. - 6Social learningThe process of deriving attitudes from family, peer groups and culture
- 7MotivationThe energizing forces that influence the direction, intensity, and persistence of effort.
- 8Theory XA set of assumptions that workers are lazy and dislike responsibility.
The manager will use command and control. Motivate through threats - 9Theory YA set of assumptions that workers like work and will seek responsibility
- 10Needs TheoryIdentify internal factors, typically deficiencies, that influence motivation
(What motivates the person) - 11Process theoriesIdentify how internal factors interact with the environment to influence motivation.
(Why a person chooses to act a certain way in a particular situation) - 12Maslow's Need Hierarchy1st Physiological (Food, rest)
2nd Safety and Security
3rd Love (social) needs (Interaction)
Esteem needs (Recognition, goals)
Self-actualization (Pursue interests) - 13ERG Theory (Alderfer)1st Existence (Physiological & Physical Safety)
2nd Relatedness (Interpersonal safety and esteem, love)
3rd Growth (Self-esteem & actualization) - 14Need for achievementConcerns desire for excellence, competition, challenging goals, persistence, overcoming difficulties
- 15Need for powerConcerns need to make an impact on others, influence others, change people/events, make a difference in life.
- 16Need for affiliationConcerns need to establish and maintain warm, close, intimate relationships with people.
- 17Need for autonomyThe desire for independence and freedom from constraints
- 18Hygien factorsDissatisfaction caused by discomfort/pain
- 19Motivation factorsSatisfaction of the need for psychological growth
- 20—
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- Flashcards on Untitled, created by Layona Millett on 09/12/2017.
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- Layona Millett
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