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Flashcards

Management Ch 7

Tanner Gibbs English 16 cards

Cards in this deck (16)

  1. 1Decisiona choice make from among available alternatives
  2. 2Decision Makingthe process of identifying and choosing alternative course of action
  3. 3Rational Decision Makinghow the managers should make decisions; it assumes managers will make logical decisions that will be optimum in furthering the organization's best interests
  4. 4Four Steps in Rational Decision MakingStage 1: Identify the problem or opportunity
    Stage 2: Think up Alternative Solutions
    Stage 3: Evaluate Alternatives & Select a Solution
    Stage 4: Implement & Evaluate the Solution
  5. 5Intuitionmaking a choice without the use of conscious thought or logical inference
  6. 6Non-rational Models of Decision Makingexplain how managers make decisions; they assume that decision making is nearly always uncertain and risky; making it difficult for managers to make optimal decisions
  7. 7Bounded Rationalitythe ability of decision makers to be rational is limited by numerous constraints
  8. 8Satisficingmanagers seek alternatives until they find one that is satisfactory, not optimal
  9. 9Decision Treea graph of decisions and their possible consequences; it is used to create a plan to reach a goal
  10. 10Analyticsthe term use for sophisticated forms of business data analysis
  11. 11Decision-Making Stylereflects the combo of how an individual perceives and responds to info
  12. 129 Common Decision-Making Biasis1) The Availability Bias
    2) The Representativeness Bias
    3) The Confirmation Bias
    4) The Sunk-Cost Bias
    5) The Anchoring & Adjustment Bias
    6) The Overconfidence Bias
    7) The Hindsight Bias
    8) The Framing Bias
    9) The Escalation of Commitment Bias
  13. 13Advantages of Decision-Making- greater pool of knowledge
    - different perspectives
    - intellectual stimulation
    -better understanding of decision rationale
    - deeper commitment to the decision
  14. 14Disadvantages of Decision-Making- a few people dominate or intimidate
    - groupthink
  15. 15Groupthinkoccurs when group members strive to agree for the sake of unanimity and thus avoid accurately assessing the decision situation
  16. 16Brainstorminga technique used t help groups generate multiple ideas and alternatives for solving problems

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Flashcards on Management Ch 7, created by Tanner Gibbs on 17/12/2017.
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Tanner Gibbs
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