KM

Description

PSC Flashcards on KM, created by Luke Hansford on 08/01/2018.
Luke Hansford
Flashcards by Luke Hansford, updated more than 1 year ago
Luke Hansford
Created by Luke Hansford over 6 years ago
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Resource summary

Question Answer
Benefits of KM Time to market for new innovation ROI New product sales
How is KM applied? Market & business development Creating and extracting value New product Development Competitor Advantage
What are often used as business success drivers to create value? Quality, cost and delivery
What comes with New product Development? Risk
How can KM be used to overcome risk? KM processes applied to see if development problems have been solved by someone else
How can IP improve a company? Significant contributor to overall profits Can be a profit enhancer
How can IP be a profit enhancer? Allows price to market (rather than cost up) Gain dominant market share Optimise manufacturing - use subcontractors
What are the stages of KM implementation? K creation K sharing K structuring K leveraging K auditing
What factors effect knowledge creating and sharing? Compant culture People factors Useful processes Facilities
What is encompassed by people factors? Recruiting and hiring Training programme Risk Taking Creative time Valuing people
What does company culture encompass? Nurturing an innovative environment Positive motivators for knowledge sharing Negative inhibitors
Knowledge sharing rules of thumb? Must be volunteered, not conscripted Can know more than we tell, can tell more than we can write Most valuable knowledge is only known when it is needed to be known
Useful processes for knowledge creation/sharing? Brainstorming Acceptance of risk taking knowledge sharing events Regular task reviews/lessons learned Community of Practice team (COP) 'best practice' session
What does knowledge strucuring involve? Structures/roles/responsibilites Information technology infrastructure
What is invloved in Structures/roles/responsibilites? Presence of IP or K function Skils network or COP's - mech, aero, etc KM facilitator
What is involved in information technology infrastructure? Setting up company K database K / information software Use of retired experts
What dos K leveraging involve? Knowledge protection - patents, secrecy New product development process Tap into K assets Knowledge trading COP teams as needed
Knowledge auditing metrics? ROI Time to market New product GM vs average GM New products as % of total sales in X years % sales protected by IP Investments in R&D as % of sales Sales revenue from licensing-out K assets
Benefits of KM are to? Foster innovation by encouraging free flow of ideas Align innovation with business objectives Improve efficiency and speed of applying K assets Provide framework for documenting Enhance employee retention by recognising value of employee's K Minimise risk of infringement of others IP rights
Types of IP rights? Confidential info - trade secrets IP rights - patents Copyright Registered designs Trademarks
What is a confidentially agreement? Protect potentially patentable products Protects non-patentable but valuable info Legeally binding document prventing movement of info without inventors permission
Patent Spec must have? Abstract Description of product/proccess Claim - why it is new and different in an area 2D drawings
Patents must? Inventions must be new Must involve inventive step Must be industrially appliable Must not fall in list of exclusions
List of exclusions? Discoveries such as scientific theories, maths models Aesethic creations (copyright) Rules/ methods of mental acts Presentation of information
How long do patents last? 20 years
Pros of IP rights? Competitive edge over rivals Abiility to grant licences (royalties) Ability to stop infringers Opportunity to attract investment
Cons of IP rights Expensive to obtain (except copyright and trade secrets) Timely to obtai ( "") Needs the use of IP professionals need to maintain
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