Retail

Resource summary

Question Answer
What do travel agents s Specialise in? Leisure and business
What types of Travel agents Are there? Multiples Independents E-agents Home workers Call centres Miniples
What is a miniple? Smaller chains of 10 branches Located in one region We'll known in that region Good reputation Example bath travel
What is A multiple? Have chains of more than 100 branches Located in prime locations highstreets Public limited companies Examples: Tui and Thomas Cook
What is an Independent travel agent? Family or partnership owned Found in smaller towns because they can't afford high rents. Good personal service
What is an E-agent? Online tour op and travel agent. You can book a holiday through the internet. Examples: Expedia and lastminute.com
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