Flashcards
Management Studies Chapter 9 Learning Objectives
Cards in this deck (7)
- 1List two major ways that decisions may vary.1. Having either one or many options.
2. Knowing all available options. - 2Distinguish between programmed and non-programmed decisions.Programmed - Routine decisions, no thought needed.
Non-Programmed - Non-routine decisions, conscious thought needed. - 3Discuss in detail different styles of making decisions.Analytical Style - Collect as much data as possible, technically competent decisions.
Conceptual Style - Aim to understand, data from people/situation, creative decisions.
Directive Style - Consider little data, efficient and practical decisions quickly.
Behavioral Style - Concerned with feelings and the impacts of decision. - 4Describe in detail the seven stages of rational decision making.1. Detect Problem
2. Diagnose Problem
3. Decision Criteria
4. Develop Alternatives
5. Evaluate Alternatives
6. Select Best Alternatives
7. Implement Decision - 5Describe five ways of generating alternative solutions to organisational problems.1. Gut Feelings
2. Heuristics
3. PMI Analysis
4. Decision Matrices
5. Hat Analysis - 6Explain in detail how alternative solutions to organisational problems can be evaluated.Examining how different the situation is before and after the alternative solution was deployed.
- 7Describe briefly five common faults in making decisions.1. Procrastination
2. Anchoring
3. Escalation of Commitment
4. Groupthink
5. Communication Failure
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- Business/Economics Flashcards on Management Studies Chapter 9 Learning Objectives, created by Aaron Thain on 30/11/2018.
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- Aaron Thain
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