Flashcards
Quiz 1 - Org Com
Cards in this deck (33)
- 1Baby BoomersThe Human Generation born in the 1940's to early 1960's who are exiting the workplace.
Value duty, family, prestige and integrity.
Without modern technology - prefer phone, letters or face to face interactions. - 2Generation XThe Human Generation born in the late 1960's and the 1970's who form a large part of the current workforce.
Value work flexibility, independence and innovation. Prefer phone and email - 3Generation Y (Millenials)Born in the 1980's and early 1990's who form a large part of the current workforce.
Value a work-life balance. Prefer mobile devices and social media.
Happiness, passion and diversity. - 4Generation Z iGen or CentennialsBorn from the late 1990's to the 2000's who are now entering the workplace.
Prefer social media and texting.
Value creativity, individualism, freedom and social equality.
Fast working and dynamic environment - 5CultureA loose system of values, assumptions, beliefs or norms and behaviours shared by people in a particular group, differentiating themselves from another group
- 6Cultural LevelsCulture exists at a national, ethnic, organisational and departmental level.
Cultural groups should appear homogeneous but include wide variations . Do not assume similar thinking or generalize - 7Cultural DimensionsA framework used to describe a specific culture and the way in which it operates.
- 8Power DistanceA cultural dimension where cultural members believe power should be unequally distributed and power holders are entitled to more privilege.
Can be High or Low - 9CollectivismA cultural dimension where members engage in collective action and distribution of resources
They value extended family or clans which give them protection in exchange for loyalty - 10Performance OrientationValue performance and excellence within an organization. Can be High or Low
- 11Future OrientationPlanning, investing and gratification.
Can be High or Low - 12PaternalismA cultural dimension where members believe in authority should provide care, guidance and protection to subordinates and receive loyalty and deference (polite submission) in return
High or Low - 13ParticularismA cultural dimension where members engage in formal networks and private understandings in the workplace.
this is done to ensure all cases are treated on individual merit. - 14UniversalismA cultural dimension emphasising consistency, uniform procedures, formal business conduct by treating all cases the same.
- 15Specificity vs DifusenessS: Private and business agendas kept separate. Clear and precise instructions
D: Private and business agendas are intertwined. Vague instructions and responsive interpretations - 16AscriptionStatus accorded on the basis of social class, family background, educations or titles.
Rather than merit/achievement
high <-> low - 17FatalismThe ability to control the outcome of ones actions.
High or low - 18FemininityA cultural dimension where members value internal harmony above money and achievement and all gender roles are fluid.
- 19High ContextA cultural dimension whereby members assume other people have most of the information and they convey little information through their explicit message
- 20Low ContextA cultural dimension whereby members convey most of their meaning in their explicit message
- 21Work MotivationA set of energetic forces orientating from within and beyond an individual to engage in work related behaviour and to determine how it is done
(e.g. duration and intensity) - 22Fourth Industrial RevolutionDigitalization and automation integrated into human life and work.
(e.g. 3D printing, AI, genetics, Nano-technology)
This impacts perception, manipulation, creative and social intelligence - 23Job PolarizationLow skilled service jobs (cleaners, security) and high skilled jobs (manager, educators) increase disproportionality, with middle skilled jobs (office admin) decreasing
- 24GlobalizationAn increasing connectedness between people, cultures and organizations due to advances in technology and communication
- 25Technological changes within an organization-Increase in knowledge based workers
-Can do business 24/7
-Influenced by digital revolution and globalization
-A lot of outsourcing - 26Traditional Management Approach-Hierarchial
-Hard power (direct & autocratic)
-Rules, Oversight, Surveillance
-Command and Controm - 27Contemporary Management Approach-Global connect and diversity
-Soft power (indirect & relational)
-Mission, culture, values,
-Dialogue and communication
-Little or no communication filters - 28Knowledge WorkerProfessional experts who produce, integrate and share specialist knowledge and ideas as their primary contribution to an organization
- 29PolicyThe 'what' and 'why' of operations containing principals and rules to achieve long term goals.
It is needed to guide decision making - 30ProcedureThe 'how' of operations containing a course of action (incl steps and accountable parties) to execute policy.
It is needed for consistency and compliance - 31Organizational CommunicationHow human beings collectively create and present with a shared system of values, goals and attitudes to characterize the organizational climate and culture
- 32DysfuntionNot serving its purpose
or
not working well - 33FunctionalServing its purpose effectively
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- Flashcards on Quiz 1 - Org Com, created by Palesa Mphaki on 22/08/2019.
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