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Flashcards

CompTIA A+ Exam 1

Amber Saxon CompTIA A+ English 200 cards

Cards in this deck (200)

  1. 1Which protocol uses port 22? a) FTP b) Telnet c) SSH d) HTTPSc) SSH
  2. 2Which protocol uses port 21? a) FTP b) Telnet c) SSH d) HTTPSa) FTP
  3. 3Which protocol uses port 23? a) FTP b) Telnet c) SSH d) HTTPSb) Telnet
  4. 4Which protocol uses port 443? a) FTP b) Telnet c) SSH d) HTTPSd) HTTPS
  5. 5Which of these would be used for streaming media? a) TCP b) RDP c) UDP d) DHCPc) UDP
  6. 6Which ports are used by the IMAP protocol? a) 53 and 68 b) 80 and 443 c) 110 and 995 d) 143 and 993d) 143 and 993
  7. 7Which ports is used by DNS? a) 53 b) 80 c) 110 d) 143a) 53
  8. 8Which port is used by DHCP? a) 68 b) 443 c) 995 d) 143a) 68
  9. 9Which port is used by HTTP? a) 68 b) 443 c) 80 d) 143c) 80
  10. 10Which port is used by HTTPS? a) 68 b) 443 c) 80 d) 143b) 443
  11. 11Which ports are used by the POP3 protocol? a) 53 and 68 b) 80 and 443 c) 110 and 995 d) 143 and 993c) 110 and 995
  12. 12A user can receive email but cannot send any. Which protocol is not configured properly? a) POP3 b) FTP c) SMTP d) SNMPc) SMTP
  13. 13Which of the following is the default subnet mask for IP address 192.168.1.1 a) 255.255.0.0 b) 255.255.255.0 c) 255.0.0.0. d) 255.255.255.255b) 255.255.255.0
  14. 14Which of the following IP addresses can be routed across the internet? a) 127.0.0.1 b) 192.168.1.1 c) 129.52.50.13 d) 10.52.50.13c) 129.52.50.13
  15. 15Which port number is used by HTTPS by default? a) 21 b) 25 c) 80 d) 443d) 443
  16. 16You are configuring Bob's computer to access the internet. Which of the following are required? (Select all that apply) a) DNS Server address b) Gateway Address c) Email Server Name d) DHCP server address e) Domain Namea) DNS Server address
    b) Gateway Address
  17. 17Which of the following translates a computer name into an IP address? a) TCP b) UDP c) DNS d) FTPc) DNS
  18. 18A customer wants to access the Internet from many different locations in the United States. Which of the following is the best technology to enable the customer to do so? a) Infrared b) Cellular WAN c) Bluetooth d) 802.11acb) Cellular WAN
  19. 19You just configured the IP address 192.168.0.105 in Windows. When you press the Tab key, Windows automatically configures the default subnet mask of 255.255.255.0. Which of the following IP addresses is a suitable gateway address? a) 192.168.1.100 b) 192.168.1.1 c) 192.168.10.1 d) 192.168.0.1d) 192.168.0.1
  20. 20wireless network is referred to as which of the following? a) SSID b) WPA c) DMZ d) DHCPa) SSID
  21. 21You have been tasked with blocking remote logins to a server. Which of the following ports should you block? a) 21 b) 23 c) 80 d) 443 e) 587b) 23
  22. 22Which protocol uses port 53? a) FTP b) SMTP c) DNS d) HTTPc) DNS
  23. 23Which of the following internet services are wireless? (Select two) a) Cable Internet b) Satellite c) DSL d) Cellular e) Fiber Opticb) Satellite
    d) Cellular
  24. 24Which of the following terms best describes two or more LANs connected over a large geographic distance? a) PAN b) WAN c) WLAN d) MANb) WAN
  25. 25Which device connects to the network and has the sole purpose of providing data to clients? a) NAS b) NAT c) NAC d) IaaSa) NAS
  26. 26You are making your own networking patch cable. You need to attach an RJ45 plug to the end of a twisted-pair cable. Which tool should you use? a) Tone and Probe Kit b) Cable Tester c) Crimper d) Multimeterc) Crimper
  27. 27Which port is used by RDP? a) 80 b) 110 c) 443 d) 3389d) 3389
  28. 28Which of the following channels should you use for an 802.11 wireless network? a) 6 b) 21 c) 802 d) 8080a) 6
  29. 29Which of the following IP addresses would a technician see if a computer running Windows is connected to a multifunction network device and is attempting to obtain an IP address automatically but is not receiving an IP address from the DHCP server? a) 172.16.10.10 b) 192.168.0.10 c) 169.254.10.10 d) 192.168.10.10c) 169.254.10.10
  30. 30Which of the following is the most important piece of information needed to connect to a specific wireless network? a) Channel b) MAC address c) SSID d) Administrator passwordc) SSID
  31. 31Which of the following servers is responsible for resolving a name such as dprocomputer.com to its corresponding IP address? a) Web Server b) FTP server c) DNS server d) Proxy Server e) Syslog serverc) DNS server
  32. 32Which of the following statements describe advantages of using the Dynamic Host Configuration Protocol (DHCP)? (Select Two) a) IP addresses can be managed from a central location. b) The network speed can automatically adjust based on the type of traffic being generated. c) The hosts file on the computer can be validated for proper entries. d) Media access control addresses can be changed. e) Computers can automatically get new addressing when moved to a different network segment.a) IP addresses can be managed from a central location.
    e) Computers can automatically get new addressing when moved to a different network segment.
  33. 33Which protocol uses port 389? a) SMTP b) POP3 c) LDAP d) HTTPSc) LDAP
  34. 34What is the maximum distance at which a Class 2 Bluetooth device can receive signals from a Bluetooth access point? a) 100 meters b) 10 meters c) 5 meters d) 1 meterb) 10 meters
  35. 35Which of the following wireless networking standards operates at 5 GHz only? ( select two) a) 802.a b) 802.11b c) 802.11g d) 802.11n e) 802.11aca) 802.a
    e) 802.11ac
  36. 36Which of the following addresses is a valid IPv4 address for a network host? a) 127.0.0.1 b) 169.254.0.0/16 c) 172.17.58.254 d) 255.10.15.7c) 172.17.58.254
  37. 37Which of the following is the local loopback IPv6 address? a) 127.0.0.1 b) ::1 c) 192.168.0.0 d) FE80::/10b) ::1
  38. 38Which of the following statements is correct concerning IPv6 addresses? a) They cannot be used with IPv4 b) They are supported by all routers c) They represent addressing using 128bits. d) They require fiber optic connections.c) They represent addressing using 128bits.
  39. 39Which of the following traits and port numbers are associated with POP3? (select two) a) Receive inbound email on port 110 b) Receives inbound email on port 25 c) Sends outbound email on port 110 d) Sends outbound email on port 25 e) Receives inbound email on port 995 f) Sends outbound email on port 587a) Receive inbound email on port 110
    e) Receives inbound email on port 995
  40. 40To perform a network installation of Windows, which of the following must be supported by the computer's network interface card? a) PXE b) PCIe c) PCL d) PnPa) PXE
  41. 41You need to expand the peripherals of a computer, but the system doesnt have enough ports. Which type of card should be installed? a) Modem b) Network Adapter c) USB card d) TV tunerc) USB card
  42. 42a) A switch interconnects devices on the same network so that they can communicate; a router interconnects one or more routers. b) A router broadcasts all data packets that are sent on the network; a switch transmits data directly to the device. c) A switch broadcasts all data packets that are sent on the network; a router transmits data directly to the device. d) A switch interconnects one or more networks; a router interconnects devices on a network.a) A switch interconnects devices on the same network so that they can communicate; a router interconnects one or more routers.
  43. 43The organization you work for has three locations within a city that need to be networked together. The network requirement for all three locations is a minimum data throughput of 1 Gbps. Which of the following network types are most likely to be used for internal office and office-to-office communications? (Select 2) a) LAN b) PAN c) WAN d) MAN e) SAN f) WLANa) LAN
    d) MAN
  44. 44Which of the following uses port 427? a) FTP b) DNS c) SLP d) HTTPS e) RDPc) SLP
  45. 45Which of the following ports is used by AFP? a) 22 b) 23 c) 80 d) 143 e) 445 f) 548f) 548
  46. 46Joey's computer was working fine for weeks, yet suddenly it can not connect to the internet. Joey runs the command ipconfig and sees that the IP address his computer is using is 169.254.50.68. Which of the following statements describes the most likely issue? a) The computer cannot access the DHCP server b) The computer cannot access the POP3 Server c) The computer cannot access the DNS server. d) The computer cannot access the WINS server.a) The computer cannot access the DHCP server
  47. 47The IP address of dprocomputer.com is 216.97.236.245. You can ping that IP address, but you cannot ping procomputer.com. Which of the following statements describes the most likely cause? a) dprocomputer.com is down b) The DHCP server is down. c) The DNS server is down. d) The AD DS server is down.c) The DNS server is down.
  48. 48Which of the following is the most often used to connect to a group of computers in a LAN? (select all that apply) a) Router b) Switch c) Bridge d) WAPb) Switch
    d) WAP
  49. 49What device protects a network from unwanted intrusion? a) Switch b) Router c) Access Point d) Firewalld) Firewall
  50. 50Which device connects multiple computers together on a LAN? a) Switch b) Router c) Access Point d) Firewalla) Switch
  51. 51Which device is used to connect two or more networks? a) Switch b) Router c) Access Point d) Firewallb) Router
  52. 52Which device allows Wi-Fi enabled computers and devices to communicate on the LAN wireleslly? a) Switch b) Router c) Access Point d) Firewallc) Access Point
  53. 53Which of the following network devices moves frames of data between a source and destination based on their MAC addresses? a) Hub b) Switch c) Router d) Modemb) Switch
  54. 54Which device broadcasts data out to all computers? a) Hub b) Switch c) Router d) Modema) Hub
  55. 55Which device enables connections with high-speed interconnection points and route signals from all computers to the internet? a) Hub b) Switch c) Router d) Modemc) Router
  56. 56Which device allows a computer to access the internet by changing the digital signals of the computer to analog signals used by a typical land line? a) Hub b) Switch c) Router d) Modemd) Modem
  57. 57Which of the following network devices allows a remote device to obtain Ethernet data as well as electric power? a) PD b) PoE injector c) Repeater d) Routerb) PoE injector
  58. 58Which of the following devices can be configured when accessed from a browser or SSH or similar configuration tool? a) Managed Switch b) Unmanaged switch c) Patch Panel d) NICa) Managed Switch
  59. 59Which of the following allows for network throttling of individual computers or applications? a) QoS b) Port forwarding c) DMZ d) DHCPa) QoS
  60. 60Which of the following is used to forward outside network ports to internal IP addresses? a) QoS b) Port forwarding c) DMZ d) DHCPb) Port forwarding
  61. 61Which of the following is an area that is protected by the firewall but separate from the LAN (Servers are often placed here)? a) QoS b) Port forwarding c) DMZ d) DHCPc) DMZ
  62. 62Which of the following is the protocol that governs the automatic assignment of IP addresses to clients by a server? a) QoS b) Port forwarding c) DMZ d) DHCPd) DHCP
  63. 63Which of the following is used by most routers to convert the internal network of IP addresses to the single public IP address used by the router? a) NAT b) Port forwarding c) DMZ d) DHCPa) NAT
  64. 64Which of the following is described as the simultaneous sending and receiving of network data? a) Half-duplex b) Latency c) PoE d) Full-duplexd) Full-duplex
  65. 65Which of the following is described as the sending and receiving of network data one at a time? a) Half-duplex b) Latency c) PoE d) Full-duplexa) Half-duplex
  66. 66Which of the following is described as the delay it takes for data to reach a computer from a remote location? a) Half-duplex b) Latency c) PoE d) Full-duplexb) Latency
  67. 67Which of the following is a technology that allows devices to receive data and power over an Ethernet network cable? a) Half-duplex b) Latency c) PoE d) Full-duplexc) PoE
  68. 68Which of the following would a company most likely use for authentication to a server room? a) 802.11ac b) 802.15-4 c) RFID d) Z-Wave e) MIMOc) RFID
  69. 69Which standard can attain a data transfer rate of 1 Gbps over a wireless connection? a) 802.11a b) 802.11b c) 802.11g d) 802.11ac e) 802.3abd) 802.11ac
  70. 70Which of the following is often broken down into groups of channels including 1-5, 6-10 and 11? a) 802.11ac b) 2.4 GHz c) 5 GHz d) 802.11ab) 2.4 GHz
  71. 71While looking at the details of a server in your provider's control panel, you notice that it says "Apache" in the HTTP summary. What kind of server is this? a) File Server b) Web Server c) E-mail Server d) Authentication Serverb) Web Server
  72. 72Which type of server acts as a go-between for clients and websites? a) Proxy server b) Print Server c) Syslog Server d) DHCP Servera) Proxy server
  73. 73Which type of server manages network printers? a) Proxy server b) Print Server c) Syslog Server d) DHCP Serverb) Print Server
  74. 74Which type of server gathers logging data from network devices for analysis? a) Proxy server b) Print Server c) Syslog Server d) DHCP Serverc) Syslog Server
  75. 75Which type of server hands out IP addresses to client computers? a) Proxy server b) Print Server c) Syslog Server d) DHCP Serverd) DHCP Server
  76. 76Which type of server runs Microsoft Exchange? a) File Server b) Authentication Server c) E-mail Server d) Web Server e) SCADAc) E-mail Server
  77. 77Which of these addresses needs to be configured to be enable a computer access to the internet or to other networks? a) Subnet Mask b) Gateway Address c) DNS address d) MAC addressb) Gateway Address
  78. 78Which technology assigns addresses on the 169.254.0.0 network number? a) DHCP b) Static IP c) APIPA d) Class Bc) APIPA
  79. 79You want to test the local loopback IPv6 address. Which address would you use? a) 127.0.0.1 b) ::1 c) FE80::/10 d) ::0b) ::1
  80. 80You have been tasked with compartmentalizing the network. Which of the following technologies should you use? a) APIPA b) VPN c) VLAN d) IPv6c) VLAN
  81. 81Which of the following is a group of Windows desktop computers located in a small area? a) LAN b) WAN c) PAN d) WANa) LAN
  82. 82Which internet service makes use of PSTN? a) Dial-up b) ISDN c) DSL d) Cable Interneta) Dial-up
  83. 83You have been tasked with setting up a small office with the fastest internet service possible. There is no fiber optic availability in the area because of the rocky, hilly terrain. Which internet service will typically offer the best data transfer rate? a) WMN b) FTTP c) DSL d) Cable Internet e) Fixed Wirelessd) Cable Internet
  84. 84Which tool is used to test a network adapter not connected to the network? a) Punchdown Tool b) Cable Tester c) Loopback Plug d) Tone Generator and Probec) Loopback Plug
  85. 85Your boss is concerned with overlapping wireless networks from neighboring companies using 802.11ac. Which tool should you use to analyze the problem, and which frequency should you display for analysis? a) Wi-Fi analyzer; 5 GHz b) Cable certifier; 5 GHz c) Loopback Plug; 2.4 GHz d) Wi-Fi Analyzer; 2.4 GHza) Wi-Fi analyzer; 5 GHz
  86. 86What would be required to attach RJ45 plugs to the end of a single patch cable? a) Tone and Probe Kit b) Multimeter c) Cable Stripper d) Crimperd) Crimper
  87. 87What kind of hard drives are used by laptops? a) SSD b) M.2 c) Magnetic Disk d) DVD-ROMa) SSD
    b) M.2
    c) Magnetic Disk
    Which drive a laptop uses depends on it age and whether or not it has been upgraded.
  88. 88What is the module format for a stick of SODIMM DDR4 RAM? a) 200-pin b) 204-pin c) 260-pin d) 1.8-inchc) 260-pin
  89. 89What is the module format for a stick of SODIMM DDR1 RAM? a) 200-pin b) 204-pin c) 260-pin d) 1.8-incha) 200-pin
  90. 90What is the module format for a stick of SODIMM DDR2 RAM? a) 200-pin b) 204-pin c) 260-pin d) 1.8-incha) 200-pin
  91. 91What is the module format for a stick of SODIMM DDR3 RAM? a) 200-pin b) 204-pin c) 260-pin d) 1.8-inchb) 204-pin
  92. 92You just added a second memory module to a laptop. However, after rebooting the system, the OS reports the same amount of memory as before. What should you do next? a) Replace both memory modules b) Run windows Update. c) Replace the motherboard d) Reseat the laptop memory.d) Reseat the laptop memory.
  93. 93Which of the following are ways that a laptop can communicate with other computers? (Select all) a) Bluetooth b) WLAN c) DC jack d) Cellular WANa) Bluetooth
    b) WLAN
    d) Cellular WAN
  94. 94Which of the following are possible reasons that a laptop's keyboard might fail completely? (Select two) a) A key is stuck b) A ribbon cable is disconnected c) The user spilled coffee on the laptop d) The keyboard was disabled in the device managerb) A ribbon cable is disconnected
    d) The keyboard was disabled in the device manager
  95. 95A users doesnt see anything on his laptop's screen. He tries to use AC power and thinks that the laptop is not receiving any. Which of the following are two possible reasons for this? (Select Two) a) He is using an incorrect AC adapter b) The AC adapter is not connected to the laptop c) Windows wont boot d) The battery is dead.a) He is using an incorrect AC adapter
    b) The AC adapter is not connected to the laptop
  96. 96One of your customers reports that she walked away from her laptop for 30 minutes. When she returned, the display was very dim. She increased the brightness setting and moved the mouse, but to no effect. What should you do first? a) Replace the LCD screen. b) Check the operating system for corruption c) Connect an external monitor to verify that the video card works. d) Check whether the laptop is now on battery power.d) Check whether the laptop is now on battery power.
  97. 97Which are the most common laptop hard drive form factors? (Select Two) a) 5.1 b) 2.5 c) 7.1 d) 1.8b) 2.5
    d) 1.8
  98. 98You are helping a customer with a laptop issue. The customer said that two days ago the laptop was accidentally dropped while it was charging. You observe that the laptop will not turn on and that it is connected to the correct power adapter. Which of the following is the most likely cause? a) The battery b) The power adapter c) The DC jack d) The BIOS/UEFIc) The DC jack
  99. 99Which kind of video technology do most laptop LCDs use? a) TFT active matrix b) Passive matrix c) OLED d) MAC IDa) TFT active matrix
  100. 100Which of the following uses an organic compound that emits light? a) TFT active matrix b) IPS c) OLED d) LCD e) LEDc) OLED
  101. 101Which of the following are two possible reasons why a laptop's LCD suddenly went blank with no user intervention? (Select Two) a) Damaged Inverter b) Damaged LCD c) Burned-out backlight d) Incorrect resolution settinga) Damaged Inverter
    c) Burned-out backlight
  102. 102Which of the following allows us to access a WLAN? a) LED b) Webcam c) Digitizer d) Stylus e) Wi-Fi carde) Wi-Fi card
  103. 103Which of the following keys should you press to enable a secondary display on a laptop? ( Select Two) a) Fn Key b) Caps Lock Key c) Num Lock Key d) Special Function Key e) Insert Keya) Fn Key
    d) Special Function Key
  104. 104When a user types, a laptop's screen displays letters and numbers instead of only letters. What should you check first? a) Fn Key b) LCD cutoff switch c) Num Lock Key d) Scroll Loc Keyc) Num Lock Key
  105. 105You are required to install an anti-theft solution for a customer's laptop. Which of the following should you perform? a) Install a docking station b) Install a cable lock c) Install Windows d) Configure a password in the BIOS/UEFI e) Use a port replicatorb) Install a cable lock
  106. 106You are helping a project manager with a presentation using a laptop which feeds video to a projector. During your tests, the projector's image begins to flicker. The laptop's display does not have any problems. You attempt to change the resolution on the laptop, but the issue continues. Which of the following should you do next? a) Change the projector settings b) Check the connectivity of the video cable c) Change the aspect ratio of the laptop. d) Check the connectivity of the power cable.b) Check the connectivity of the video cable
  107. 107A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue? A. POST code beeps B. Distended capacitors C. Continuous reboots D. Wrong BIOS timeC. Continuous reboots
  108. 108A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.) A. Remove the case and organize the parts. B. Document the screw locations. C. Search the Internet for repair tutorials. D. Consult colleagues for advice. E. Place the device in rice for a few days.A. Remove the case and organize the parts.
    B. Document the screw locations.
  109. 109Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.) A. Barcode scanner B. Label printer C. Magnetic reader D. KVM switch E. NFC device F. Flatted scannerA. Barcode scanner
    C. Magnetic reader
  110. 110A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings? A. Collate B. Orientation C. Duplex D. TransparencyC. Duplex
  111. 111A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.) A. Documents findings, actions, and outcomes. B. Reboot the device to verify the fix. C. Reconnect the device to the network. D. Verify the settings in IPConfig. E. Research the problem based on symptoms. F. Run a virus scan.A. Documents findings, actions, and outcomes.
    F. Run a virus scan.
  112. 112A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will MOST likely resolve the issue? A. ipconfig /all B. ipconfig /flushdns C. ipconfig /release D. ipconfig /setclassidB. ipconfig /flushdns
  113. 113A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply? A. input voltage B. Efficiency rating C. 12V rail amperage D. Number of SATA connectorsA. input voltage
  114. 114Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue? A. Remove the static IP configuration from the desktop. B. Set the laptop configuration to DHCP to prevent conflicts. C. Replace the network card in the laptop, as it may be defective. D. Bridge the LAN connection between the laptop and the desktop.B. Set the laptop configuration to DHCP to prevent conflicts.
  115. 115A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers' son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements? A. 80mm case fans B. Four-core processor C. RAID 5 array D. 16GB DDR2 memory E. Dual monitors F. Encrypted hard driveB. Four-core processor
  116. 116Which of the following cable types should be used to connect a cable modem to a SOHO router? A. Thunderbolt B. Coaxial C. USB D. EthernetD. Ethernet
  117. 117Which of the following channels would commonly be used on an 802.11 wireless network? A. 6 B. 17 C. 802 D. 8080A. 6
  118. 118A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem? A. Replace the write cache battery. B. Check the event log any cache issues. C. Clear the RAID configuration file and restart the PC. D. Replace the RAID controller write cache module.B. Check the event log any cache issues.
  119. 119A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following devices would BEST meet the owner's needs? A. Docking station B. Port replicator C. Thunderbolt D. USB hubA. Docking station
  120. 120A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance? A. The connection if throttled. B. There is a low RFID signal. C. SSID is not found. D. It is out of range.A. The connection if throttled.
  121. 121An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chart activity while keeping in contact with the home office. Which of the following would be the BEST recommendation? A. Smart watch B. Fitness monitor C. Global positioning sensor D. Portable hotspotA. Smart watch
  122. 122A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed? A. Document and label the cable and screw locations. B. Replace the screen with a non-OEM. C. Update the firmware on the device before repairing it. D. Wait for the vendor to provide more information.A. Document and label the cable and screw locations.
  123. 123Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann's needs? A. Wireless charging pad B. Built-in battery case C. Extra charging cords D. Airplane modeA. Wireless charging pad
  124. 124Which of the following charging and data ports has a non-directional connector? A. Micro-USB B. Mini-USB C. USB-A D. USB-CD. USB-C
  125. 125A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem? A. Airplane mode B. Tethering C. Disabled hotspot D. VPNA. Airplane mode
  126. 126Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point? A. Cat 3 B. Cat 5 C. Cat 5e D. Cat 6C. Cat 5e
  127. 127A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.) A. MAN B. LAN C. WAN D. PAN E. SAN F. WLANA. MAN
    B. LAN
  128. 128Which of the following terminates a coaxial cable? A. DB9 B. RJ45 C. RG-59 D. RS-232C. RG-59
  129. 129A customer asks a technician to help set up a specialized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer's specifications? (Choose two.) A. SSD B. Dual monitors C. Gigabit NIC D. Hypervisor E. Docking station F. NASA. SSD
    B. Dual monitors
  130. 130An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected? A. Plug an external monitor into the USB port. B. Use the Fn and function key combination C. Adjust the monitor display settings. D. Enable DisplayPort.C. Adjust the monitor display settings.
  131. 131A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/ contracts controls does not cause much change. Which of the following components MOST likely needs to be replaced? A. LCD panel B. Inverter C. Video card D. DigitizerB. Inverter
  132. 132A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.) A. Update the video drivers on the laptop. B. Increase the projector contrast. C. Replace the original laptop. D. Change the aspect ratio on the projector. E. Replace the bulb in the projector. F. Modify the laptop's display resolution.B. Increase the projector contrast.
    D. Change the aspect ratio on the projector.
  133. 133Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation? A. Replace the USB cable. B. Reinstall the drivers on users' PCs. C. have users restart their PCs. D. Clear the print queue.D. Clear the print queue.
  134. 134A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem? A. Confirm that the laptop wireless card is turned on. B. Confirm that the laptop is in range for the access point. C. Confirm that the correct wireless network is selected. D. Confirm the user's network login ID and password.A. Confirm that the laptop wireless card is turned on.
  135. 135Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted? A. Implement single sign-on. B. Enable multifactor authentication. C. Configure biometric authentication. D. Remove complex password requirements.A. Implement single sign-on.
  136. 136Which of the following cloud computing concepts allows scalable services to be provided to the client? A. On-demand B. Metered C. Rapid elasticity D. Resource poolingC. Rapid elasticity
  137. 137During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed? A. Multimeter B. Cable tester C. Tone generator D. VoltmeterA. Multimeter
  138. 138A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card. Which of the following should me the technician do FIRST? A. Replace the hard drive. B. Replace the video card. C. Do a System Restore. D. Perform a full data backup. E. Scan the system for viruses.A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.
    Which of the following should me the technician do FIRST?
    A. Replace the hard drive.
    B. Replace the video card.
    C. Do a System Restore.
    D. Perform a full data backup.
    E. Scan the system for viruses.
  139. 139Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe? A. Log into the same email provider on the new device, and restore the contacts and dates. B. Create a Bluetooth connection between Joe's devices, and copy his contacts and calendar. C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC. D. Use NFC to transfer all compatible data from one device to the other.A. Log into the same email provider on the new device, and restore the contacts and dates.
  140. 140A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform? A. Increase the fuser temperature. B. Change the paper feed rate. C. Clean the transfer roller. D. Replace the toner cartridge.A. Increase the fuser temperature.
  141. 141A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue? A. Residual energy on the motherboard B. System overheating C. Distended capacitors D. Loose battery connection E. CMOS battery failureD. Loose battery connection
  142. 142An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased? A. DaaS B. SaaS C. PaaS D. laaSB. SaaS
  143. 143A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customer's concerns? (Choose two.) A. Use the latest encryption standard on the wireless network and set a strong password. B. Enable two-factor authentication for the IoT device's cloud account, if it is available. C. Separate the IoT thermostat by segregating it in a DMZ network. D. Disable wireless access on the thermostat to make it unshakable. E. Upgrade the customer's router to the latest version to improve network security. F. Upgrade the customer's wireless network encryption to WPA.A. Use the latest encryption standard on the wireless network and set a strong password.
    C. Separate the IoT thermostat by segregating it in a DMZ network.
  144. 144A technician wants to block remote logins to a server. Which of the following ports should be blocked? A. 21 B. 23 C. 80 D. 443B. 23
  145. 145A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company's corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT? A. Check corporate policies for guidance. B. Get authorization from the manager. C. Delete proprietary data before leaving the building. D. Remove the HDD and send the device for repair.A. Check corporate policies for guidance.
  146. 146A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue? A. Ensure the options are configured to provide a DNS server. B. Verify the Windows Firewall is turned off. C. Configure the wireless network's SSID to be hidden. D. Enable file and printer sharing in the OS.A. Ensure the options are configured to provide a DNS server.
  147. 147A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue? A. Set up the user's computer to act as a print server. B. Configure the printer to use the Internet printing protocol. C. Ensure the user's computer is set to DHCP. D. Connect the printer to the company wireless network.D. Connect the printer to the company wireless network.
  148. 148A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem? A. Stop and restart the PC print spooler service. B. Verify the user is sending the document to the correct printer queue. C. Have each user send the same document to the correct printer queue. D. Stop and restart the print server queues, and then have the user resend the document.B. Verify the user is sending the document to the correct printer queue.
  149. 149A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Whish of the following is the BEST RAM type for the technician to retrieve? A. SoDIMM B. DDR4 C. Single channel D. ECCB. DDR4
  150. 150A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs? A. 3TB HDD B. 50GB NAS C. 500TB SAN D. 512GB SSDA. 3TB HDD
  151. 151The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as: A. on-demand B. resource pool C. synchronization application D. shared resourcesA. on-demand
  152. 152Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP. Which of the following should the technician check NEXT? A. Check the closest AP for the area. B. Check each wireless adapter switch C. Check the group's network switch. D. Check the DHCP server.D. Check the DHCP server.
  153. 153A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior? A. Power adapter B. Battery C. DC jack D. Hard driveC. DC jack
  154. 154A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete the task? A. Hypervisor B. Disk management C. Terminal services D. Device Manager E. Virtual LANA. Hypervisor
  155. 155A network administrator must install a device that will proactively stop outside attacks from reaching the LAN. Which of the following devices would BEST meet the organization's needs? A. IPS B. IDS. C. Proxy server D. Authentication server.A. IPS
  156. 156Which of the following devices can be used to connect multiple devices within broadcasting to every network port? A. Unmanaged switch B. Hub C. Firewall D. Cable modernUnmanaged switch
  157. 157A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate? A. Use the magnifier. B. Increase the resolution. C. Use haptic feedback. D. Utilize text-to-speech.A. Use the magnifier.
  158. 158A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not. Which of the following settings should the technician change to resolve this issue? A. Virtual security B. Virtual storage C. Virtual CPU D. Virtual switch E. Virtual RAMC. Virtual CPU
  159. 159A projector's image begins to flicker during a presentation. The laptop display does not produce this issue. When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take? A. Check the connectivity of the VGA cable. B. Check the connectivity of the power cable. C. Change the aspect ratio on the laptop. D. Change the settings of the projector.A. Check the connectivity of the VGA cable.
  160. 160A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all of the memory installed at the same time? A. The power supply is not supplying enough power for the memory. B. The memory has too many ECC errors and is shutting down C. The server is overheating when all of the memory is installed. D. The server needs DDR4 memory, and DDR3 is installed.A. The power supply is not supplying enough power for the memory.
  161. 161A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5. Which of the following RAID solutions should be implemented in this scenario? A. RAID 0 B. RAID 2 C. RAID 6 D. RAID 10D. RAID 10
  162. 162An end user reports a printer error that states "Replace filament". With which of the following types of printer is the end user MOST likely having problems? A. ink jet B. Laser C. 3-D D. ThermalC. 3-D
  163. 163Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.) A. Touchpad B. Volume C. Screen orientation D. Cellular E. Bluetooth F. Fingerprint readerD. Cellular
    E. Bluetooth
  164. 164Which of the following technologies can be used for wireless payments? A. NFC B. Bluetooth C. IR D. LTEA. NFC
  165. 165A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees? A. A dual-processor motherboard with six hyper threaded cores each. B. A single-processor motherboard with hyper threaded eight cores. C. A dual-processor motherboard with eight overclocked cores each. D. A single-processor motherboard with ten overclocked cores.D. A single-processor motherboard with ten overclocked cores.
  166. 166A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager's printer until the new printer arrives. The manager's printer is currently used via USB connection, and there are no network jacks available for use. Which of the following is the BEST way for the technician to allow access to the printer? A. Create a share on the manager's computer and give the users rights to the share. B. Install the printer on the users' desktops and point it to the IP address of the manager's computer. C. Purchase a wireless printer so the users can access the printer via network. D. Provide flash drives to the users so they can transfer data to the manager's computer for printing.D. Provide flash drives to the users so they can transfer data to the manager's computer for printing.
  167. 167The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST? A. Device Manager B. Performance Monitor C. System configuration D. Digitizer settingsD. Digitizer settings
  168. 168Which of the following is the MOST likely cause for a network PC to have an APIPA address? A. DHCP failure B. DNS resolution C. Duplicate IP address D. Cleared ARP cacheA. DHCP failure
  169. 169A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive. Which of the following steps should the technician take to resolve this issue? (Choose two.) A. Increase the memory to 8GB. B. Install a Linux guest VM. C. Add another 500GB hard drive. D. Create a Linux LiveBoot CD. E. Repartition the hard drive. F. Install Linux on a new ext3 partition.E. Repartition the hard drive.
    F. Install Linux on a new ext3 partition.
  170. 170A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the problem? A. DNS server B. DHCP server. C. Proxy server D. RADIUS serverB. DHCP server.
  171. 171Which of the following devices is used to implement network security policies for an environment? A. Firewall B. managed switch C. Repeater D. GatewayA. Firewall
  172. 172Which of the following peripheral types is MOST likely to be used to input actions into a PC? A. Webcam B. Mouse C. Monitor D. Optical driveB. Mouse
  173. 173A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive. Which of the following are the MOST probable root causes for the given failure? (Choose three.) A. The hardware replacement used is a non-touch-screen. B. The touch screen must be calibrated after a replacement. C. The digitizer cable is not seated properly on the motherboard. D. The new touch-screen drivers must be installed. E. The replacement part is dead-on-arrival. F. The LCD panel firmware must be updated. G. The grounding screws are not securely attached.A. The hardware replacement used is a non-touch-screen.
    C. The digitizer cable is not seated properly on the motherboard.
    D. The new touch-screen drivers must be installed.
  174. 174In a virtual environment, which of the following allows all the VMs to have RAM allocated for use? A. Resource pooling B. Measured service C. Virtual application streaming D. SynchronizationA. Resource pooling
  175. 175An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS's running the various applications that the customer produces. The customer wants to minimize the investment in hardware. Which of the following solutions should the technician recommended to BEST meet the customer's requirement? A. Purchase a number of low-cost devices, installing the required Oss and applications on each one. Use separate machines for each testing environment. B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment. C. Purchase one computer and create images for each computer configuration and OS. Re-image the machine for each testing environment. D. Purchase a number of computers, installing a VM on each one. Configure each VM with an OS for the testing environment.B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment
  176. 176A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics. Which of the following configurations would correct this behavior? A. Change the email settings in antivirus. B. Change the security settings of the email client. C. Change the firewall security settings. D. Change the email proxy settings. E. Change the trusted sites in the browser settings.B. Change the security settings of the email client.
  177. 177Which of the following resources in the MOST critical when using cloud file-storage synchronization applications? A. Disk speed B. I/O bandwidth C. RAM utilization D. CPU utilizationB. I/O bandwidth
  178. 178A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error? A. The user is still logged into another device. B. The user has set a static IP address. C. The user has moved to a different office. D. The user has wireless and wired connections.B. The user has set a static IP address.
  179. 179Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue? A. Press and hold the CPU power button for five seconds, and then power back on. B. Disconnect and reconnect the internal hard drive. C. Remove the CMOS battery and reinsert it after ten seconds. D. Remove the motherboard and place it back into the machine after ten minutes.C. Remove the CMOS battery and reinsert it after ten seconds.
  180. 180A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.) A. Connect the device to a printer. B. Install the operating system. C. Install a USB keyboard and mouse. D. Connect the device to the network. E. Install the latest system updates. F. Install the latest device drivers. G. Connect the device to a monitor. H. Install the necessary applications.C. Install a USB keyboard and mouse.
    E. Install the latest system updates.
    H. Install the necessary applications.
  181. 181A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use? A. Hotspot B. NFC C. Bluetooth D. VPNA. Hotspot
  182. 182A technician is replacing the LCD panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair? A. Bezel B. Hinge C. Motherboard D. DigitizerD. Digitizer
  183. 183A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot, but shows no error messages. Which of the following is MOST likely the cause of this issue? A. The BIOS is out-of-date B. The is not enough PSU output C. There is an onboard RAM mismatch D. GPU is overlocked E. The firmware is out-of-dateB. The is not enough PSU output
  184. 184Which of the following Internet connection types often terminates at a switching center and then requires the use of a different media for the last mile to the customer? A. ISDN B. DSL C. Fiber D. CableB. DSL
  185. 185Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this? A. NAT B. VLAN C. VPN D. HIPSC. VPN
  186. 186A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard? A. PCle B. ISA C. AGP D. USBA. PCle
  187. 187A company offers several out-of-the-box computer configurations to its clients. A client requests several new computers for its newest location, which will be used by guests to check in upon arrival and fill out contact information. Which of the following configurations would BEST fit this customer's needs? A. Touch-screen kiosk B. Thick client C. CAD workstation D. Virtualized host computerA. Touch-screen kiosk
  188. 188Which of the following ports are used for secure sessions? (Select two.) A. 22 B. 23 C. 25 D. 80 E. 110 F. 443A. 22
    F. 443
  189. 189Which of the following is designed to function BEST in low lighting conditions? A. Large tablet B. E-reader C. Smart watch D. Virtual reality headsetD. Virtual reality headset
  190. 190Which of the following connector types is used to terminate household telephone cabling? A. RG-6 B. RJ-11 C. RJ-45 D. RG-59B. RJ-11
  191. 191A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST? A. Verify the ribbon is correctly aligned to the label B. Run a label calibration C. Remove stuck labels from the print path D. Replace the print headA. Verify the ribbon is correctly aligned to the label
  192. 192A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs? A. CPU B. SSD C. NIC D. RAMB. SSD
  193. 193The ability for new computers to be automatically connected to the network is provided by the: A. DHCP server B. DNS server C. proxy server D. TACACS serverA. DHCP server
  194. 194A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users' computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure? A. Shared printer B. Print server C. Bluetooth printing D. Cloud printingA. Shared printer
  195. 195The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as: A. hybrid B. private C. public D. communityA. hybrid
  196. 196A network administrator is attempting to access the firewall while inside the datacenter. Which of the following peripherals must be connected to do so? A. KVM B. Touchpad C. Mouse D. KeyboardA. KVM
  197. 197An engineer is working at a remote site that does not have Internet access. Which of the following features should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable? A. Tethering B. Near field communication C. Wireless LAN D. Virtual private networkA. Tethering
  198. 198Which of the following is the main purpose of the +5VSB output of a power supply? A. It allows peripherals to draw power when the machine is off B. It provides power to the audio and sound boards of the machine C. It acts as the main voltage supply to the motherboard and processor D. It powers all expansion cards and external device hubsA. It allows peripherals to draw power when the machine is off
  199. 199A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Select two.) A. Replace the toner cartridges B. Replace the fuser module C. Clean the paper tray rollers D. Adjust the printer settings E. Replace the developer F. Empty the waste toner bottlersA. Replace the toner cartridges
    C. Clean the paper tray rollers
  200. 200A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check? A. Video resolution B. HDMI connection C. Keystone D. FocusA. Video resolution

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CompTIA A+ Flashcards on CompTIA A+ Exam 1, created by Amber Saxon on 06/03/2020.
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