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hako mako English 57 cards

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  1. 1Why involve sponsors, customers and other stakeholders during initiation?1. Creates a shared understanding of success criteria
    2. Reduces overhead of involvement
    Improves deliverable acceptance
    3.Improves stakeholder satisfaction
  2. 2Who should be involved in the initiation processes?sponsors, customers and other stakeholders
  3. 3At which levels are the initiating processes practicedproject, program and portfolio levels
  4. 4Initiating Process GroupDevelop a Project Charter
    Identify Stakeholders
  5. 5Knowledge AreasProject
    Integration, Scope, Tim, Cost, Quality, HR, Communications, Risk, Procurement, Stakeholder
    Management
  6. 6Closing Process GroupClose Project or Phase
    Close Procurements
  7. 7Project Stakeholder ManagementIdentify Stakeholders, Plan Stakeholder Management, Manage Stakeholder Engagement, Control Stakeholder Engagement
  8. 8Develop Project Charter OverviewThe process of developing a document that formally authorizes the existence of a project and provides the project manager with the authority to apply org resources to project activities
  9. 9What does the project charter do?formally authorizes the existence of a project and provides the PM with authority to apply org resources to project activities
  10. 10Key benefit of a project charter?1. well-defined project start and project boundaries,
    2. creation of a formal record of the project
    3. a direct way for senior management to formally accept and commit to the project
  11. 11Develop Project Charter InputsProject SOW
    Business Case
    Agreements
    Enterprise Environmental Factors
    Org process assets
  12. 12Develop Project Charter: Tools & TeqExpert judgment
    Facilitation techniques
  13. 13Develop Project Charter: OutputsProject Charter
  14. 14If the project is delivered by an external party, is a project charter required?Yes, to establish internal agreements within an org to assure proper delivery under the contract.
  15. 15What formally initiates a project?the project charter
  16. 16When is a project manager assigned to a project?1. As early as feasible;
    2. preferably while the charter is being develop.
    3. Always before the start of planning.
  17. 17Who authors the project charter?sponsoring party
  18. 18Why should the PM participate in the development of a project charter?to obtain a fundamental understanding of the project requirements; better understanding allows for more efficient resource allocation
  19. 19Who initiates a project?An entity external to the project such as a sponsor, program or PMO staff person, or a portfolio governing body chairperson or authorized representative
  20. 20What must a project sponsor have?authorization to procure funding and commit resources to the project
  21. 21Why are projects initiated?Due to business need or external influences
  22. 22What does chartering a project do?Validates alignment of the project to the strategy and ongoing work of the organization
  23. 23Is the project charter a contract?No because there is no consideration or money promised
  24. 24What does a SOW reference?1. Business Need
    2. Product scope description
    3. Strategic Plan
  25. 25What is business need based on?market demand, technological advance, legal requirement, government regulation, or environmental consideration
  26. 26All projects should be aligned with ___.Their organization's strategic plan
  27. 27What does a business case do?describes the necessary information to determine whether the project is worth the investment; used for decision making
  28. 28What is the PM responsible for?ensuring that the project effectively and efficiently meets the goals of the org and the requirements of a broad set of stakeholders as defined in the business case
  29. 29What are environmental factors that impact charter development?governmental standards, industry standards or regulations, org culture and structure and marketplace conditions
  30. 30What org process assets impact charter development?historical info and LL
  31. 31What sources of expert judgment is applied to developing a project charter?1. consultants,
    2. industry groups,
    3.other units in the org,
    4. stakeholders,
    5.SMEs,
    6.PMO
  32. 32Examples of facilitation to develop a project charterBrainstorming
    conflict resolution
    problem solving
    meeting management
  33. 33Charter TOC1. Project purpose or justification
    2. Measurable project objectives and related success criteria
    3. high-level requirements
    4. Assumptions and constraints
    5. High-level risks,
    6. summary milestone schedule,
    7. summary budget,
    8. stakeholder list
    9. project approval requirements (what constitutes success, who decides, who signs off)
    10. Assigned PM, responsibility and authority level
    11. Name and authority of the sponsor
  34. 34What does Identify Stakeholders do?1. Identify people, groups, orgs that impact or could be impacted by a decision, activity or outcome of the project
    2. Analyze and document stakeholder, disposition and classification
  35. 35What is the key benefit of Identify Stakeholder?Allows a PM to identify the appropriate focus for each stakeholder
  36. 36Identify Stakeholder Inputs1. Project charter
    2. Procurement documents
    3. Enterprise env factors
    4. Org process assets
  37. 37Identify Stakeholder TTStakeholder Analysis
    Expert Judgment
    Meetings
  38. 38Identify Stakeholder OutputsStakeholder Register
  39. 39Who are project stakeholders?1. individuals, groups or orgs who may affect, be affected by or perceive themselves to be affected by a decision, activity or outcome of a project
    2. May be actively involved in a project
    3. may exert influence over the project and deliverables
    4. may be at different levels in the org
    5. May have differing authority levels
    6. May be external
  40. 40Where do you find stakeholders?customers, sponsors, the performing organization, the public
  41. 41When are stakeholders identified?Early
  42. 42When is stakeholder analysis reviewed?Reviewed and updated regularly
  43. 43T/F: Some stakeholders' influence may not occur until later in a project.T: this allows the PM to develop relationships early for leverage later and to focus time accordingly
  44. 44How does a project charter provide input to Identify Stakeholders?Charter provides info on internal and external parties: sponsor, customers, team members, groups, departments, other orgs
  45. 45How does procurement documents provide input to Identify Stakeholders?If procurement is involved in a project, a contract exists and signing parties are key stakeholders, including suppliers.
  46. 46Are suppliers a key stakeholder in a project?Yes (if procurement is supplied externally)
  47. 47How does EEF provide input to Identify Stakeholders?1. Org culture and structure identify power
    2. government and industry standards
    3. Global, regional or local trends
  48. 48How does organizational process assets provide input to Identify Stakeholders?1. stakeholder register template
    2. LL from previous projects
    3. stakeholder registers from prev proj
  49. 49Does Stakeholder Analysis use quantitative or qualitative data?Both
  50. 50What is stakeholder analysis?a method to gather and analyze data to determine whose interests should be taken into account throughout the project
  51. 51What does stakeholder analysis identify?interests, expectations, influence, and relationships
  52. 52Why is understanding relationships important to stakeholder analysis?1. To leverage relationships to build coalitions and partnerships to promote project success
    2. To identify relationships that need to be influenced differently at different stages of the project
  53. 53How do you do stakeholder analysis?1. Identify potential stakeholders
    2. Interview stakeholders to identify other stakeholders
    3. Analyze the potential impact or support each stakeholder generates
    4. Prioritize stakeholders for efficiency
    5. Assess how stakeholders are likely to react in various situations
    6. Plan how to influence them to change behavior
  54. 54Name the models of stakeholder analysis1. Power/Interest (concern over proj outcomes)
    2. Power/Influence (involvement in the proj)
    3. Influence/Impact (ability to effect changes in project execution)
    4. Salience (power / urgency (need for immediate attention) / legitimacy of involvement)
  55. 55Who provides expert judgment to Identify Stakeholders?Senior management, other units in the org, key stakeholders, PMs of similar projects, SMEs in the business, industry groups and consultants, professional associations
  56. 56Who are key stakeholders?anyone in a decision making or management role who is impacted by the project outcome:
    Sponsor, PM, customer
  57. 57What is the content of a Stakeholder Registry?1. Identification information
    2. Assessment information
    3. Stakeholder classification

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Flashcards on Untitled, created by hako mako on 16/03/2015.
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hako mako
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