Flashcards
Appraisals
Cards in this deck (13)
- 1What is an appraisal?Evaluation of the performance of employees, carried out by supervisors or managers
Aims to be positive and give support
Productivity in mind - 2Why should appraisals be carried out?Judgemental bias (focus on past):
Pay, promotion, training, validate effectiveness of recruitment
Developmental bias (focus on future):
Misunderstandings, expectations, support, training - 3What aspects do effective appraisals consider?Task outcomes: quantity of goods/sales
Behaviours: what is expected from job analysis and job description
Traits: displaying confidence, friendly - 4Van De MieRoop et al (2014)Appraisals increasingly professionalized.
More variety of rating scales & questionnaires as prep.
Gives structure but wastes time - 5Who said that Appraisals are associated with increased participation in innovation, daily reflection and info sharing with colleaguesBednall Et al (2014)
- 6Farndale and Kelliher (2013)Employee perception of justice in appraisals affects commitment.
Higher level of trust = higher level of committment - 7Brown Et al (2010)Bad appraisal = job dissatisfaction, less commitment, higher intention to quit
97.8% employees get pay rise for good appraisal - 8Who said that appraisals often fail to change how people work & can lead to job dissatisfaction?Dusterhoff & Cunningham (2014)
- 9What are the benefits of appraisals?Motivates
Corrects mistakes
Training
Promotion
Goals
Supportive
Erez (1977) - improves performance - 10What are the limitations of appraisals?Validity - does measurement take all aspects into account?
Reliability
Halo effect - one trait influences entire assessment
Leniency error - consistently high or low - 11What will the appraisal procedure be at T Lounge?After 4 week probation then annually
Head waitress and supervisor report to manager
Manager gives feedback
Open appraisals- allow employee to take part, self appraisal - 12What type of individual evaluation will be used at T Lounge?Essays - manager writes narrative of strengths, weaknesses, potential, performance and where to improve
Insightful, memory? Personality traits? - 13What types of multi-comparative evaluation will be used at T Lounge?Objective judgement quotient - using a number of taters to compare employees
Assessment centre - using a number of eaters to evaluate manager. Interviews, peer appraisals, psychometric tests
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- Flashcards on Appraisals, created by Chloe Watson on 08/05/2015.
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- Chloe Watson
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