Flashcards
Module 3-Integration Processes
Cards in this deck (13)
- 1What is the goal of the integration management knowledge area?To coordinate the different elements of a project
- 2Identify and define the 7 integration processes involved.Develop project charter.
Develop project management plan.
Direct and manage project work.
Monitor and Control project work.
Perform integrated change control.
Manage project knowledge.
Close project or phase. - 3What is the project charter? Name some key attributes of it.High level doc to formally recognize existence of project and provides direction on project’s objectives and mgmt.
Considers all aspects of constraints.
Unique outputs: project charter, assumption log - 4What is the project management plan. Name some key attributes of it.Documents the actions necessary to define, prepare, integrate, and coordinate all subsidiary plans.
Creates baseline. Explores constraints.
Has change mgmt plan (monitor and assess chg) and configuration mgmt (track chg) - 5What is the process of "Direct and Manage Project Work"?Leading and performing work defined in the plan and implements approved changes.
Collect work performance info. For reporting on completion status, log issues (and implement approved correction/ prevention/ defect repair action. - 6What is the process of "Manage Project Knowledge?"Uses existing knowledge and creates new knowledge to achieve the project’s objectives and contribute to organizational learning.
Develops "lessons learned" registrar.
2 types of knowledge:
Explicit: can codify using words, pictures, and numbers
Tacit: difficult to express, e.g. beliefs, insights, experience, and “know-how” - 7What is the process of Monitor and Control Project Work?Tracking, reviewing, and reporting progress to meet the performance objectives defined in the project plan.
Compares work to baseline. Can see risks/ emerging trends. Can monitor chg and completion date.
5 approaches to managing change: proactive, procedural, prohibit, postpone, phased. - 8What is the process of Perform Integrated Change Control?Reviews all change requests; approving and managing changes, reject changes, and communicates disposition.
Opportunity for chg is highest at beginning, then it dec and cost grows. - 9What is the process of closing project/ phase?Finalizing all activities to formally complete the phase or project.
Involves closing all payments, staff recognition and eval, lessons learned, archive docs, transferring product/services to operations/ procedures, customer feedback, admin closure. - 10What should be part of post-project evaluation during closing process? Name 5 things that can be included.Reviews/ evaluates performance of project and identifies what can be improved for the future. Should be done individually as well as with whole team. Can generally talk about all constraints and if they were met.
- 11How can you get customer feedback? Name 3 ways.Ongoing and at end (to see if deliverables was successful).
If customer satisfied, ask for other projects, if they can be a reference, get it through a post-project customer survey - 12What could be the causes of early termination? Name 3.Costs being higher than anticipated.
Company’s financial situation.
Customer dissatisfaction. - 13Almost all processes have enterprise environmental factors (EEF) and organizational process assets (OPA) as inputs. What are they?EEF: originate from the environment outside of the project and can be internal or external. Not under control of project team. E.g market conditions, org structure. infrastructure/ location.
OPA: internal to the organization. E.g. process/ policies/ procedures, knowledge base