GoConqr has a new look! Let us know what you think.

Sign up free

Flashcards

OB quiz 3

cneczypor16 English 54 cards

OB quiz 3

Cards in this deck (54)

  1. 1learninga relatively permanent change in an employee's knowledge or skill that results from experience
  2. 2Decision makingThe process of generating and choosing from a set of alternatives to solve a problem
  3. 3ExpertiseThe knowledge and skills that distinguish experts from novices
  4. 4How does learning effect decision making?Learning allows employees to make better decisions by making those decisions more quickly and by being able to generate a better set of alternatives
  5. 5Explicit knowledgeeasily communicated and avaliable to everyone.
  6. 6Tacit knowledgesomething employees can only learn through experience.
  7. 7What are the methods by which employees learn in organizations?(1) reinforcement (2) obervation
  8. 8Positive reinforecementPositive outcomes follow a desired behavior
  9. 9Negative Reinforcementunwanted outcome is removed following a desired behavior
  10. 10Two contingencies of reinforcement designed to decrease undesired behaviorsPunishment and extinction
  11. 11Social learning theoryTheory that argues that people in organizations learn by observing others
  12. 12Behavioral modelingWhen employees observe the actions of others, learn from what they observe, and then repeat the observed behavior
  13. 13Learning also depends on whether employees are...learning-oriented or performance-oriented
  14. 14learning orentationa predisposition or attitued according to which building competence is deemed more important by an employee than demonstrating competence
  15. 15performance-prove orentationa predisposition or attitued by which employees focus on demonstrating their competence so that others think favorably of them
  16. 16Performance-avoid orientationA predisposition or attitued by which employees focus on demonstrating their competence so that others will not think poorly of them
  17. 17Program decisionsDecisions that are somewhat automatic because the decision maker's knowledge allows them to recognized the situation and the course of action to be taken
  18. 18Nonprogrammed decisionsDecisions made by employees when a problem is new, complex, or not recognized
  19. 19IntuitionAn emotional judgement based on quick, unconscious, gut feelings
  20. 20Rational deision-making modela step-by-step approach to makin decisions that is designed to maximize outcomes by examining all avaliable alternatives
  21. 21Bounded rationalityThe notion that people do not have the abili or resources to process all avalible infomation and alternatives when making a decision
  22. 22Escalation of CommitmentA common decision-making error in which the decision maker continues to follow a failing course of action
  23. 23How is learning in predicting the job performance and org commitment?Moderate positive:JP and Weak positive:OC
  24. 24Fundamental attribution errorThe tendency for people to judge others' behaviors as being dut to internal factors such as ability, motivation, or attitueds
  25. 25Faulty perceptions people rely on to make decisions(1)Selective perception (2) projection bias (3) social identity theory (4) Sterotype (5) heuristics (6) avaliability bais
  26. 26Decision-making biases(1)anchoring (2)framing (3)representativeness (3)contrast (4)recency (5)ratio bias effect
  27. 27PersonalityThe structures and peopensities inside a person that explain the characteristic patterns of thought, emotion, and behavior. personality reflects what people are like and creates their social reputation
  28. 28Cultural valuesShared beleifs about desirable end states or modes of conduct in a given culture that influence the expression of traits
  29. 29The "Big Five"personality dimensions: conscientiousness, agreeableness,neuroticism, openness to experience, extraversion
  30. 30How is personality determined?significantly by genetic factors (35-45%), however, nature and nurture are important as well.
  31. 31Why is personality relevant in the study of OB?can be used to describe what employees are like and in essence whom to choose for a position, or how to manage your employees
  32. 32Locus of controlWhether one believes the events that occur around them are driven by themselves or the external environment
  33. 33CreativityCognitive ability+openness to experience=creative thought=creative performance
  34. 34Myers-Briggs type indicator (MBTI)a personality framework that evaluates people on the basis of four types or preferences
  35. 35MBTI 4 types of perferences(1) extraversion vs introversion (2) sensing vs intuition (3) thinking vs feeling (4) judging vs perceiving
  36. 36CultureThe shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted accross generations
  37. 37What taxonomies are used to descrive cultural values?Individualism-collectivism, power distance, uncertanity avoidance, masculinity-feminity, and short-term vs long-term orientation
  38. 38Individualistic vs collectivisticIndividualistic vs collectivistic
  39. 39masculinity-feminity, short-term vs long-term orientationmasculinity-feminity, short-term vs long-term orientation
  40. 40Why is culture and values relevant in the study of OB?these tell us what employees like
  41. 41Integrity testsPersonality tests that focus specifically on a predisposition to engage in theft and other counterproductive behaviors
  42. 42Are integrity tests useful?have a moderately strong, negative correlation with counterproductive behaviors
  43. 43How does personality affect job performance and org commitment?JP: conscientiousness moderate positive relationship OB:conscientiousness moderate positive relationshiop
  44. 44Ability (and the three types)Relatively stable capabilities of people for perfoming a particular range of related activities
  45. 45Three types of abilityCognative ability, emotional intelligence, physical ability
  46. 46Cognitive abilityCapabilites related to the use of knowledge to make decisions and solve problems
  47. 47Emotional intelligenceA set of abilites related to the understanding and use of emotions that affect social functioning
  48. 48Physical ability subdimensionsstrength, stamina, flexibility/coordination, psychomotor, sensory
  49. 49Cognative ability facetsverbal, quantitive, reasoning, spatial, perceptual
  50. 50Varieties of emotional intelligenceself awarness, other awareness, emotion regulation, use of emotions
  51. 51Wonderlic Personnel Test12 min test of general cognitive ability used to hire job applicants
  52. 52abilites are determined throughgenes and the environment
  53. 53Cognative ability relationship to Job performance and organizational commitimentJB: Strong positive correlation OC:no relation
  54. 54How/why are abilites relevant to the study of OB?used to hire employees that would be best for a specific job

Information

Description
Flashcards on OB quiz 3, created by cneczypor16 on 24/10/2013.
Created by
cneczypor16
Views
24
Rating

Feedback

What is it about?

What do you think of the new look?

How do you like it?