Flashcards
DEVELOP & UPDATE TOURISM INDUSTRY KNOWLEDE
Cards in this deck (35)
- 1Commercial facilities primarily intended to host stay over tourists for overnight stays.ACCOMMODATION
- 2It has the largest number of employees and generates the largest amount of revenue for a hotel. ACCOMMODATION
- 3Provides revenue for a location by selling rooms and meeting spaceSALES & MARKETING
- 4Businesses involved in conveying tourists by air, road, rail or water.TRANSPORTATION
- 5In the tourism industry, different factors that are considered when traveling to certain destinations: comfort while traveling convenience in taking a ride speed of travelTRANSPORTATION
- 6Also known as Intermediaries: entities that facilitate and arrange travel packages for tourists and travelers.TRAVEL TRADE
- 7Travel Intermediaries are more popular as travel agencies and tour operators.TRAVEL TRADE
- 8A place for tourists to visit and stay, could be a country, state, region or city. DESTINATION
- 9DESTINATION TYPESCOASTAL DESTINATIONS
URBAN DESTINATIONS
RURAL DESTINATIONS - 10The major and minor attractions that attract visitors and generate revenue ATTRACTIONS
- 11includes: historic sites, heritage homes, botanical gardens, museums, hall of fame, art galleries, aquariums, zoos, water parks, amusement parks, casinos and cultural attractions. ATTRACTIONS
- 12Many attractions are educational in nature others are solely for entertainment. TRUE OR FALSETRUE
- 13Includes everything from bird watching, to salmon fishing, horseback riding to white water rafting, golf to wilderness & trekking. It draws those who want to experience a place that is natural and unspoiled and those who want active, unusual vacation. IT focuses on Outdoor Adventure & EcotourismATTRACTION:
ADVENTURE TOURISM & RECREATION - 14Job roles that are directly related to servicing the tourist or visitors at the local or regional level. Possible Jobs: Tourism Officer / Manager Tour GuideDESTINATIONS/ ATTRACTIONS
- 15A unique happening that bring people together for a purpose EVENTS
- 16TYPES OF EVENTS According to Purpose (4C’s)
According to the number of participants
According to Frequency
According to Impact - 17Exhibits and Tradeshows Product Launches Retail Events COMMERCE
- 18Meeting Conventions ConferenceCONVENE
- 19Lifecycle Events Religious Rituals & Ceremonies Commemorative ceremoniesCELEBRATE
- 20Reunions Sporting Events Hallmark EventsCOMMUNE
- 21One of the fastest growing and most lucrative areas of the tourism industry. MICE Industry
- 22Its chief activity is business rather than leisure based, it also attracts both national and international visitors and has activities that include tourists and non-touristsEVENTS & CONFERENCES
- 23Consist of Businesses that prepare food for Customers FOOD & BEVERAGE
- 24Main goal is to provide food and beverage to customers for profit and create positive guest experiences.Commercial Food Service
- 25A budget-oriented enterprise that prepares and serves meals as a secondary support service to educational institutions and other organizations.Non-commercial or Institutional Foodservice
- 26If institutions lack expertise to operate F&B service operation efficiently, they could contract with a Food Service Contractor to run their business for them.Management Company or Food Service Contractors
- 27Functions that are dealt with on a daily basis to maintain a business. OPERATIONS
- 28Daily planning and producing quality food itemsPRODUCTION
- 29Providing quality food in a prompt and efficient way.SERVICE
- 30The tourism services sector is made up of the organizations, associations, government agencies and companies that specialize in serving the needs of the tourism industry as a whole rather than the needs of travelers specifically.Tourism Services
- 31TOURISM INDUSTRY as often describe as “People Industry” meaning that the very nature of the activity or the experience ensure that you will meet new people in new places. As workers in the industry we also have plenty of face to face personal contact with our customers and clients, particularly the the visitors or guest using our services. Tourism actually encourages such social interaction, particularly when people are in holiday mode.SOCIAL & CULTURAL SIGNIFICANCE OF TOURISM
- 32The Economic benefits of tourism (such as increased business activity, employment opportunities, and improvements of facilities and infrastructure) can also be classed as social benefits as they help to improve the quality of life in local communities. Better Quality of Life
- 33TOURISM encourages us to learn about and perhaps attempt to understand the different lifestyles of other people. International Tourism helps to promote cross cultural understanding Understanding other people
- 34Someone who is able calmly, courteously and effectively to meet customer needs and expectations while maintaining or achieving the objectives of the organization. TOURISM PROFESSIONAL
- 35The outstanding qualities, attributes and characteristics a tourism professional inherently possesses in the delivery of service to customers.SERVICE ETHOS