Flashcards
Management Chapter 10 Vocabulary
Cards in this deck (28)
- 1Work teamA small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.
- 2Cross-trainingTraining team members to do all or most of the jobs performed by the other team members.
- 3Social loafingBehavior in which team members withhold their efforts and fail to perform their share of the work.
- 4Traditional work groupA group composed of two or more people who work together to achieve a shared goal.
- 5Employee involvement teamTeam that provides advice or makes suggestions to management concerning specific issues.
- 6Semi-autonomous work groupA group that has the authority to make decisions that solve problems related to the major tasks of producing a product or service.
- 7Self-managing teamA team that manages and controls all of the major tasks of producing a product or service.
- 8Self-desiging teamA team that has the characteristics of self-managing teams but also controls team design, work tasks, and team membership.
- 9Cross-functional teamA team composed of employees from different functional areas of the organization.
- 10Virtual teamA team composed of geographically and/or organizationally dispersed coworkers who use telecommunication and information technologies to accomplish an organizational task.
- 11Project teamA team created to complete specific, one-time projects or tasks within a limited time.
- 12NormsInformally agreed-on standards that regulate team behavior.
- 13CohesivenessThe extend to which team members are attracted to a team and motivated to remain in it.
- 14FormingThe first stage of team development, in which team members meet each other, form initial impressions, and begin to establish team norms.
- 15StormingThe second stage of development, characterized by conflict and disagreement, in which team members disagree over what the team should do and how it should do it.
- 16NormingThe third stage of team development, in which team members begin to settle into their roles, group cohesion grows, and positive team norms develop.
- 17PerformingThe fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functioning team.
- 18De-normingA reversal of the norming stage, in which team performance begins to decline as the size, scope, goal, or members of the team change.
- 19De-stormingA reversal of the storming phase, in which the team's comfort level decreases, team cohesion weakens, and angry emotions and conflict may flare.
- 20De-formingA reversal of the forming stage, in which team members position themselves to control pieces of the team, avoid each other, and isolate themselves from team leaders.
- 21Structural accommodationThe ability to change organizational structures, policies, and practices in order to meet stretch goals.
- 22Bureaucratic immunityThe ability to make changes without first getting approval from managers or other parts of an organization.
- 23Individualism-collectivisimThe degree to which a person believes that people should be self-sufficient and that loyalty to one's self is more important than loyalty to team or company.
- 24Team levelThe average level of ability, experience, personality, or any other factor on a team.
- 25Team diversityThe variances or differences in ability, experience, personality, or any other factor on a team.
- 26Interpersonal skillsSkills, such as listening, communicating, questioning, and providing feedback, that enable people to have effective working relationships with others.
- 27Skill-based payCompensation system that pays employees for learning additional skills or knowledge.
- 28GainsharingA compensation system in which companies share the financial value of performance gains, such as increased productivity, cost savings, or quality, with their workers.
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- Flashcards on Management Chapter 10 Vocabulary , created by Caitlin Nestor on 04/11/2015.
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- Caitlin Nestor
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