consumer studies

Bronagh Tea
Flashcards by Bronagh Tea, updated more than 1 year ago
Bronagh Tea
Created by Bronagh Tea almost 5 years ago



Resource summary

Question Answer
What are the 6 responsibilities R M K C C B
what are the 6 rights F A R R C I
What is a consumer? Anyone who buys a product or uses a service
What is the unfair trading act of 2008 Description must be given: 1. 2. 3.
What are the distance selling regulations of 2000 Regarding shopping via the internet TV, phone or catalogue/magazine 1. 2. entitled before ordering 1. 2. 3. 4.
What is the sale of goods act of 1979 All goods are entitled to be 1. 2. 3. 4. If the goods are faulty, legally entitled to 1. 2. 3.
What are the factors influencing shopping P E E P S C
How does store layout effect consumer spending At the entrance: Look to the right: Fruit and vegetables: On the shelf: Going down the aisle: At the checkout:
What is the difference between a need and a want? A need is something you cant live without eg food A want is something you would like but isn't necessary eg music.
What are the Barriers K (ing) A (rthur) D (idn't) E (xpect) A (dmiration)
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