Flashcards
flash cards - zara
Cards in this deck (14)
- 1EMAIL ETIQUETTE/FORMAL LANGUAGE-Appropriate Punctuation - to ensure my email makes sense and is readable by the receiver
-Font - to keep your writing consistent throughout the email
-Name - shows your position towards your customers or whoever you are working for
-Always have relevant information
-Subject - to briefly explain what the email will consist of and why I am writing
-Appropriate and courteous greetings
- - 2EMAIL SIGNATURE-Keeps your emails consistent and professional.
-Saves time when sending an email - 3INBOX FOLDERS-A folder which your incoming mail gets stored in.
- 4AUTOMATIC REPLIES-Efficiently saves time when your not in the office or unable to reply straight away
-Is an efficient way to let people know you're unavailable and specify when you'll be able to respond to their email. In addition, the auto-reply function lets you send only one response to each address during the specified time period - 5CC&BCC-CC - Means a carbon copy which is a copy of the note/email sent to an addressee other than the main addressee
-BCC - Means blind carbon copy - allows you to send emails privately when sending to your carbon copy addressees’. Any recipients on the ‘BCC’ line of an email will not be visible to the other recipient.
-Keeps your recipients private and free from spam - 6SENSIBLE EMAIL ADDRESS- Keep a professional email address which represents yourself and the company
-Gives the effect of a good impression - 7ATTACHMENTS- You are able to send emails to those who are not in the building via attachments
-Using a virus scanner can ensure you whether or not the attachments contain a virus
- - 8DRAFTS-A draft is simply an email message you haven't yet sent. It is different from an email waiting to be sent.
-Efficient solution might be to store the message in the Drafts folder and send the message, as needed - 9INBOX RULES-Appropriately sorts your emails into inbox folders, allowing you to have your personal and business emails separate
- 10URGENT EMAILS - paper clip/exclamation mark-Emails that use exclamation mark tells me that the email is important and I need to reply to an email ASAP, leading to more efficient replying
-Paper clip shows me that there is an attachment writhin the email - 11FORWARD AND REPLY-Forwarding allows me to send an email which I have received onto another contact allowing them to recieve exactly what I have
-Reply means that I can reply back to an email that I have received - 12SUBJECT LINE-Allows the receiver to understand what the email they have recieved consists of
-Informs my reiciever that the email I have sent them is not spam or a virus - 13CONTACTS-The name/email that enables me to contact/communicate with people inside and outside of the business
-As my contacts are already saved this allows me sends email quicker and easier with having to input their name/email every time - 14GROUP EMAILS-Sending an email to more than one person at a time
-Very efficient as it allows me to not have to retype out an email when wanting to send to more than one person
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- Flashcards on flash cards - zara, created by 12woods.z on 26/01/2016.
- Created by
- 12woods.z · Jan 2016
- Updated
- Feb 19, 2016
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