Flashcards
MANG3010 L9
Cards in this deck (12)
- 1Why do people find it difficult to share knowledge?COGNITIVE LIMITATIONS:
- Abstract representations vs concrete representations
- Availability bias
- Incomplete or inaccurate recall
MOTIVATIONAL LIMITATIONS:
- Competition as disincentive. - 2What are some individual knowledge sharing barriers?- Apprehension that sharing may jeopardize job security
- Low awareness of the value of knowledge possessed by others
- Dominance in sharing explicit over tacit knowledge
- Use of strong hierarchy and formal power
- Insufficient evaluation and communication of past mistakes
-Age/gender differences - 3What are some organisational knowledge sharing barriers?- Lack of integration between business strategy and KM strategy
- Lack of leadership direction in terms of clearly communicating the benefits of knowledge sharing
- Shortage of formal and informal places to share knowledge
- Knowledge retention of highly skilled staff isn't a priority
- Deficiency of company resources that would provide knowledge sharing opportunities
- Existing corporate culture doesn't provide sufficient support for sharing practices. - 4What is organisational culture?Hofstede 1980
Culture is the collective programming of the mind which distinguishes members of one group from another. - 5What are Hofstede's cultural dimenstions?
- 6What is Hall's theory?Hall, 1976
HIGH CONTEXT CULTURES: collectivity, family trust, team based culture, south america.
LOW CONTEXT CULTURE:
Individualism, driven by logic, facts, direct approach, western europe. - 7What is Hofstede's 6 dimensional framework?Hofstede et al 1990
1. Process vs results orientation
2. Employee vs job orientation
3. Prochial vs professional identity
4. Open vs closed communication system
5. Loose vs tight control
6. Normative vs pragmatic mentality. - 8What is the grid and group cultural theory? (name, date)Douglas, 1973
GRID: refers to the extent to which an individual's life is circumscribed by externally imposed prescriptions
GROUP: refers to the degree to which an individual's existence is absorbed in and sustained by a group membership. - 9Draw the grid and group cultural theory matrix.
- 10What are the enabling characteristics of each cultural type?
- 11What are the constraining characteristics of each cultural type?
- 12How can organisational cultures influence KM?1. Culture shapes assumptions about which knowledge is important
2. Culture mediates the relationships between organisational and individual knowledge
3. Culture creates a context for social interaction
4. Culture shapes processes for the creation and adoption of new knowledge.
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- Socio-cultural issues and sharing knowledge
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- mel_clark678
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