Flashcards
00107-15 Basic Communication Skills
Cards in this deck (19)
- 1A process that involves respecting others, listening to what is being said, and understanding what is being said.Active listening
- 2An alphabetical list of topics, along with the page numbers where each topic appears.Index
- 3A source of detailed or specific information placed at the end of a section, a chapter, or a book.Appendix
- 4A person's facial expression, physical posture, gestures, and use of space, which communicate feelings and ideas.Body language
- 5Large, vertically aligned dots that highlight items in a list.Bullets
- 6A written order by the owner of a project for the contractor to make a change on time, amount, or specifications.Change order
- 7Letters and numbers that lean to the right rather than stand straight up.Italics
- 8Specialized terms used in a specific industry.Jargon
- 9Informal written correspondence. Another form for memorandum (plural: memoranda).Memo
- 10All communication that does not use words. this includes tone of voice, appearance, personal environment, use of time, and body language.Nonverbal communication
- 11Express something heard or read using different words.Paraphrase
- 12A signature that is used to sign electronic documents by capturing handwritten signatures through computer technology and attaching them to the document or file.Electronic signature
- 13The type style used for letters and numbers.Font
- 14A legal document that allows a task to be undertaken.Permit
- 15A written list that identifies deficiencies requiring correction at completion.Punch list
- 16An alphabetical list of terms and definitions.Glossary
- 17A way to present important text and numbers so they can be read and understood at a glance.Table
- 18Information shown as a picture or chart. Graphs may be represented in various forms, including line graphs and bar charts.Graph
- 19A list of book chapters or sections, usually located at the front of the book.Table of contents
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- Certificate Electrician Core (1) Flashcards on 00107-15 Basic Communication Skills, created by hcannaday on 06/05/2016.
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- hcannaday
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