Fichas Business

Description

Business letter
shajira.carmona1
Flashcards by shajira.carmona1, updated more than 1 year ago
shajira.carmona1
Created by shajira.carmona1 over 8 years ago
10
0

Resource summary

Question Answer
What do you have to keep in mind when writing Business Correspondence? The Audience ThePurpose The types of communication and The types of business documents
What are the differences between intra-office and inter-office communication? INTRA-OFFICE COMMUNICATION Internal Within organisation Colleagues, different departments, levels Email Memo Letter (less common) INTER- OFFICE COMMUNICATION External Outside organisation Clients, customers, suppliers, etc. Email Letter
What do you have to keep in mind about Writing Style of Business Documents? Plan and organise message The language The tone and Be formality
How should be the language in writing Style of Business Documents? Clear: short, simple words Concise: strong verbs, active voice Coherent: linking words, list Correct: grammar / spelling
How should be the tone in writing Style of Business Documents? Polite: respect reader Positive: stress what can be done Personal: reader's perspective, personal pronouns
What is meant by business correspondence? Communication through exchange of letters
How is personal correspondences different from business correspondence? When we communicate our feelings, thoughts etc. to our friends and relatives through letters that may be called personal correspondence. And, when a Businessman writes and receives letters in his day to-day transactions, which may be called Business Correspondence.
What are the inner features of a good business letter? The inner features of a good business letter refer to the quality of language, its presentation: Simplicity Clarity Accuracy Completeness Relevance Neatness Courtesy
What are the outer features of a good business letter? The outer features of a good business letter refers to the appearance of the letter. Includes : Quality of paper Color of the Paper Size of the paper Folding of letter Envelope
What is the Importance of Business Correspondence? 1.Help in Maintaining Proper Relationship 2. Inexpensive and Convenient 3. Create and Maintain Goodwill 4. Serves as Evidence 5. Help in Expansion of Business
Show full summary Hide full summary

Similar

Entrepreneurship Quotes
Diego Santos
Chapter 1: Supply Chain Management: an Overview.
Elizabeth Torres
TRANSPORTATION: CRITICAL LINK IN THE ECONOMY
Aranza Castillo
SWOT ANALYSIS
Berenice Huerta Hurtado
10 questions about business correspondence
viankthestar_lib
Business correspondence
yulie.yepes
Business Correspondence
Briggitt Scarpeta
Business Intelligence
Paola Rodriguez9295
English Vocabulary: Management
Javiera Fernández
E-commerce
Roberto Bastida
Business Letter
leidy09lopez