7071649
Description
Flashcards by Briallen Britt, updated more than 1 year ago
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Created by Briallen Britt
over 7 years ago
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| Question | Answer |
| Supply chain | Network of all the activities involved in delivering a finished product or service to the customer Coordinated and manages all activities of the supply chain |
| Components of supply chain | External suppliers Internal functions - processing, purchasing, planning, quality and shipping |
| Components of a supply chain | External distributors - responsible for managing movement of product between locations Traffic management (shipment of incoming & outgoing products or material) Distribution management |
| Bullwhip effect | Inaccurate or distorted demand information created in the supply chain Causes - price fluctuation, demand forecasting updating Results in Poor customer service Excessive inventory investment Lost revenues |
| How to counteract the bullwhip effect | Change the way suppliers forecast product demand Eliminate order batching Stabilise pricing |
| E-commerce and e-business B2B | Use Internet and web to transact business Business to business - businesses selling/buying from other businesses |
| Benefits of b2b | Lower procurement administrative costs Low cost access to global suppliers Lower inventory investment Better product quality |
| SCM expectations & competition | Consumer has the power Globalisation Government internet regulations Green supply chain management |
| Global SCM factors | Infrastructure issues - scarce local materials, transportation, Comms, lack of skilled labour - results in higher costs and poorer services |
| Role of purchasing in SCM | Selection of suppliers Negotiate/administer long term contacts Monitor supplier performance Place orders to suppliers Maintain good relations |
| Win win factors in partnership relations | Have long term orientation. Strategic in nature, share information, share risks and opportunities Share a common vision Share long and short term plans Driven by end customer expectations |
| SC distribution | Requires effective warehouse operations who provide transportation, consolidation, product mixing and service |
| Implementing SCM | Begins with manufacturer integrating internal processes 1st integrate external suppliers then integrate external distributions |
| Evaluate performance if SC | Regular performance metrics (market share, customer service levels) hat reflect objectives of the SC |
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