Flashcards
CHAPTER 03 - KEY TERMS
Cards in this deck (12)
- 1EMPLOYEE EMPOWERMENTgranting employees power to
initiate change, thereby encouraging them to take charge
of what they do - 2EMPLOYEE TEAMSan employee-contributions technique in
which work functions are structured for groups rather than
for individuals, and team members are given discretion in
matters traditionally considered management prerogatives,
such as process improvements, product or service
development, and individual work assignments - 3JOBa group of related activities and duties
- 4JOB ANALYSISprocess of obtaining information about jobs
by determining the duties, tasks, or activities and the
skills, knowledge, and abilities associated with the jobs - 5JOB CHARACTERISTICS MODELan approach to job design
that recognizes the link between motivational factors and components of the job to achieve improved work
performance and job satisfaction - 6JOB DESCRIPTIONa document that lists the tasks,
duties, and responsibilities of a job to be performed
along with the skills, knowledge, and abilities, or
competencies needed to successfully perform the work - 7JOB DESIGNprocess of defining and organizing tasks,
roles, and other processes to achieve employee goals and
organizational effectiveness - 8JOB SPECIFICATIONSstatement of the needed knowledge,
skills, and abilities of the person who is to perform the
position; the different duties and responsibilities
performed by only one employee - 9POSITIONspecific duties and responsibilities performed by
only one employee - 10STANDARDS OF PERFORMANCEset out the expected results of
the job - 11VIRTUAL TEAMa team with widely dispersed members
linked together through computer and telecommunications technology - 12WORKtasks or activities that need to be completed
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- GRA630 (CHAPTER 03 | Defining and Designing Work) Flashcards on CHAPTER 03 - KEY TERMS, created by kootseeya on 02/04/2014.
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