METHODOLOGY AS IS/TO BE

METHODOLOGY AS IS/TO BE

Is:

Process mapping

Management tool

For:

Description and improvement of internal processes of organizations

AS IS

Define

Current status of the process

Involves

users

People who carry out the processes, step by step

Tools needed

Departments of the company that are involved

Pertinent information of the processes

Goals

Raise the reality of the problems in the processes

Unordered flow of operations

Lack of standardization

Dead times

Not very agile systems

Without clear responsible

Relatively ordered processes

Identify points of improvement for the process

Ky aspectse

Flow

Step by step operations

Decision and control points

Time

Duration of operations and the time between them

Interdependence

Critical route

Variability

Responsible

TO BE

Define

The future or the improved state of the process

Involves

It depends on the improvement points that have been identified in the AS IS

Ky aspectse

The improvements to be applied in the processes are evaluated

TO BE Define

New process manager

Scope

Goals

Activities or operations

Rules and papers

Highlight activities that add value and eliminate those that do not add value

Goals

To be more and more adherent to the strategic objectives of the organization

Be structured

For:

Simplify processes and activities

Bring efficiency to the processes in the operational strategic field

Benefits

Improve current processes

Automated processes

Costs reduction

Meet new standards.

Increased productivity

Improve customer satisfaction and experience with the company.