Tourism 3.0

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Turismo Mind Map on Tourism 3.0, created by Antonio Garrido Irola on 27/05/2020.
Antonio Garrido Irola
Mind Map by Antonio Garrido Irola, updated more than 1 year ago
Antonio Garrido Irola
Created by Antonio Garrido Irola almost 4 years ago
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Resource summary

Tourism 3.0
  1. WHAT IS TOURISM 3.0?
    1. It is the new way for tourism companies to provide their services, adapting to the new technologies that are revolutionizing the tourism industry, like customers who are evolving along with the use of electronic devices in their daily lives, in a few words their cell phone
      1. THE MAIN FEATURES ARE:
        1. It’s a tourism revolutionized by the use of technology, the customer is the boss, having good comments on the pages is indispensable, innovation is something to get used to, if the customer changes the company will also have to do it, all operations are done online.
    2. WHAT IS THE DIFFERENCE BETWEEN TOURISM 2.0 AND 3.0?
      1. The Tourist 2.0 is a little more conventional, they had to rely a little more on what the company was telling them and if they didn’t like it completely there was no one to complain to, he got the start of the technology but not the best part of it, As it now has the 3.0 that the digital age is much more advanced and present everywhere, we can all see how reliable a company is or marks by its score on some page or comments of it in networks, is a little less experienced but with much more attitude than 2.0, as everything you have at hand is very easy to find almost anything for them, apart from having a slightly greener thought in question to the environment.
      2. HOW DO COMPANIES OFFER TOURISM SERVICES TODAY?
        1. Adapting to the new trends that are emerging, as well as to the tastes and preferences of customers who at the end of the day are the ones who are going to recommend or despise the company and will cause many people to follow or discard them from the rest in tourism communities, since this is also essential for today’s companies, you have to be close to the customer, interact with him, offer him products and offers that are pleasing to the customer.
          1. THE 10 MOST USED PAGES BY TOURISTS:
            1. 1.- Comoviajar.com 2.- Turismo-rutal.com 3.- Booking.com 4.- Iberia 5.- Atrapalo.com 6.- Renfe 7.- TravelPrice 8.- Xacobeo 9.- Mundo Aventura 10.- Paradores
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