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User Experience for the Web
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User Experience for the Web
- Isn't a checklist. Isn't a set of deliverables. Is an overall principle and an understanding of group desing. User Design goes beyond the interface. It helps to desing the expirience of the customer and the way they interact with the product or service. UX is helping to bridge the gap between the customers and the business.
multidisciplinary
- Graphic desing
- Pshichology
- Research
- Anthropology
- Much Others
Influences
- Content
- The actual information on the website.
- Tone/languaje
- The "tone of voice" and the languaje of the web site is really important.
- Usability
- The hability for you to actually complete the task on the web site.
- Branding
- How the website makes you feel
- Look & feel
- The lok & feel for the website itself.
- images and animations
- processes
- The process that follow when try to complete the task
- Content
Usability
- Usability is not user experience. Its actually a subset of user experience. Bad example of usability: How many times have you seen and error message where you don't know what it means, and you don't know what to do next?
- efficiency of use
- Ease of use
- Satisfaction
- ISO 9241 part 11
- The standard talks about: - User - Task - Equipment - Environment
User Centred Design
- How you actually drive user experience design, and improve usability of interfaces.
- 1.- Research
- Understanding user needs Understanding business needs
- 2. Design
- 3.- Evaluation
- Benefits
- Scalable
- Flexible
- repeateable
- ISO 9241 Part 210
- ISO standard human-centred design for interactive systems. With six key principles.
- User's task and environment
- Users involved in the process
- Driven and refined through evaluation
- Iterative process
- Adresses the whole user experience
- multidisciplinary team
Factors affecting Interface Design
- User
- Task
- Environment
- Platform
- Business needs
Information
- Description
- Mind Map on User Experience for the Web, created by davidhsc on 11/11/2013.
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- davidhsc
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