Cross-Cultural Communication

Personal Connections
1. Require
  1. Respect
  2. Trust
  3. Empathy
2. Benefits
  1. Trust Building
  2. Stronger Bonds
  3. Safer Environments
  4. Increase in Participation
Cross-cultural teams
1. Essentials
  1. Trust
  2. Commitment
  3. Clear Direction
  4. Team Norms
  5. Consistency
  6. Feedback
Communication styles
1. Direct
2. Indirect
Handling conflicts
1. Recommendations
  1. Adress them immediately
  2. Designate a devil's advocate
  3. Ask for pros and cons
2. Essentials
  1. Clarity
  2. Honest Discussions
  3. Respect
Cultural Sensitivity
1. Requires
  1. Awareness
  2. Adaptation
  3. Possitive Attitude
  4. Acceptance
2. Avoid
  1. Biases
  2. Negativity
  3. Stereotypes
Setting Expectations and Norms
1. Benefits
  1. Step Outside Comfort Zones
  2. Structure
  3. Communication Protocols
  4. Ensure Participation
  5. Respectful Environments
Cultural Intelligence
1. Cultural Awareness
2. Outsider Thinking
3. Emotional Intelligence
4. Cultural Adaptation

Resource summary

	Created by FERNANDA AGUIAR over 2 years ago