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Mind map

TYPES OF COMMUNICATION

Carina Storm BTEC - Level 2 - Unit 9 Level 2 - BTEC First Diploma English

Map content

TYPES OF COMMUNICATION

VERBAL
- Speaking
- Tone of Voice
- Pitch
- Volume
- Language
- Active Listening
NON-VERBAL
- BODY LANGUAGE
  - Posture
  - Facial Expression
  - Eye Contact
  - Appropriate use of touch
  - Gestures
  - Non-threatening body language
  - Personal Space
WRITTEN
FORMAL
INFORMAL
ALTERNATIVE COMMUNICATIONS
COMMUNICATION BOARDS

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Description: Level 2 - BTEC First Diploma BTEC - Level 2 - Unit 9 Mind Map on TYPES OF COMMUNICATION, created by Carina Storm on 23/01/2018.
Created by: Carina Storm · Jan 2018
Updated: Jan 23, 2018
Views: 6
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