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FACTORS THAT INFLUENCE CONSUMERS

Jocelyn Kwok English

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FACTORS THAT INFLUENCE CONSUMERS

  1. MARKETING

    • Process in which products are promoted and sold
    • Can range from advertising to the visual appeal of product packaging
  2. PRICE

    • The inverse relationship between price and demand.
    • Affected by the law of demand as a result of income effect and the substitution effect.
  3. AVAILABILITY AND COST OF FINANACE

    • The availability of alternate payments such as lay-by, store loans, payment plans, credit cards and bank loans.
    • Can influence a customer's willingness and ability to buy items.
  4. CONSUMER PREFERENCE

    • Purchasing patterns influenced by individual factors such as age, gender or individual preference.
  5. FASHION TRENDS

    • Elements of consumer preference that leads to short-term changes in patterns of demand
  6. CONVENIENCE

    • Consumers can chose whether to undertake some degree of inconvenience to obtain desired goods or services
  7. HEALTH, ETHICAL AND ENVIRONMENTAL

    • Influence by considerations of health, ethics, fair trade, sustainability and beliefs.
    • Can influence companies to change their behaviour in order to appeal to certain groups.

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Mind Map on FACTORS THAT INFLUENCE CONSUMERS, created by Jocelyn Kwok on 20/06/2018.
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Jocelyn Kwok
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