Commonsense understanding has
significant limitations
Inconsistency
Not generated systematically
Bounded by our experience
Self-bias
Scientific Inquiry
At its core, science is simply a means of
inquiry—asking & answering questions
Science—a systematic process of inquiry by which credible knowledge is generated
Credible—worthy of being believed
Why is scientific knowledge credible?
Open —procedures & findings must be
shared & are subject to scrutiny. Allows
science to be conducted cumulatively
Empirical & systematic —proceeds in a deliberate manner;
knowledge based on systematic observation
Can be tested empirically
Over time science is self-correcting &
self-improving
Understanding Theory
The credible knowledge produced by science is
organized into theory, another oft-misunderstood
term
In everyday usage, we often take
theory to mean guesswork which
may be biased or unsubstantiated
In scientific usage, the term does not have
these negative connotations
Scientifically, theoryis not an uninformed guess,
but a framework for systematically organizing
available info about various phenomena in such a
way as to provide meaningful understanding &
explanation
Communication Research Methods
Experiments
Use of a highly controlled situation in
which a researcher can manipulate &
measure the impact of variables of
interest. Attempts to hold constant or
control for any extraneous factors
Advantages
Observes behavior
Tight control allows for precise focus
Allows for logically strong conclusions
Disadvantages
Experimental scenarios may be unrealistic
Tightly control of
situations may not
represent real world
Resource/time
intensive
Survey Research
info is obtained about individuals via
standardized, indirect measures
(e.g., questionnaires, interviews)
info is obtained about individuals via
standardized, indirect measures (e.g.,
questionnaires, interviews)
Allow for inquiry in wide range of situations (e.g.
actual experiences, hypothetical situations, etc
Advantages
Questioning (instead of observations)
allows for broad inquiry
Allows for large
samples/efficient data
collection
Lower level of resources required
Disadvantages
Reliance on indirect measures
Requires survey instrument to
be: Clear Accurate Sensitive
Less powerful logically then
experiments
Content analysis
message content is measured, coded, & analyzed
Communication centric (message content)
Content is ‘coded’ to identify, tabulate,
& categorize features/variables of
interest
Content is ‘coded’ to identify, tabulate,
& categorize features/variables of
interest
Advantages
Reveals actual comm patterns in
social systems v. perceived comm
Provides understanding of the place of a
component in the larger system
Communication patterns can be linked
to other characteristics
Disadvantages
Requires data on comm interactions,
typically drawn from Network
questionnaire Archived comm records
Monitoring of comm
Does not consider message content
Challenges
Research into human behavior (social
science) often requires exploring factors
that must be inferred
Operationalization–specifying procedures
used to tangibly measure intangible
variables of interest
E.g., How might ‘affection’ between
relational partners measured? --Use of a
scale --Observation of displays of affection
Not about determining the ‘best way’ but about
making an informed choice
A key issue is data collection is Sampling
Population—total set of individuals or
phenomena that meet a specified set of
criteria
Research Sample—population subset
from which data is collected. Used as a
basis for drawing inferences about the
entire population. Shouldbe
representative & of sufficient size
Conducting Scientific Research in
Communication
1.Determine target & goals
of the research effort
Identify process, concept or real world
situation of interest. Develop Research
question(RQ) –a carefully constructed
query which precisely specifies the goal
of a research effort
3.Identify a (tentative) theoretical explanation
based on review or insight. Often involves
formulating hypotheses
4.Choose research methods—methodology (e.g.
survey, experiment, etc) and procedures for
making observations