CC Roles in an Org

CC Roles in an Org

1. Capacity Planners

   • Capacity planning examines what systems are in place, measures their performance, and determines patterns in usage that enables the planner to predict demand

2. Network operation centre staff

   • Responsible for monitoring and managing cloud resources

3. Vendor management staff

   • negotiate service-level contracts with the cloudvendor, update and extend them to meet changesover time

4. Support desk staff

   • A cloud service desk takes customer service and support functionality away from on-premises software into the realm of cloud computing.

5. Cloud architect

   • A Cloud Architect is an IT specialist who is responsible for deploying overseeing a company's cloud computing strategy. This includes cloud adoption plans, cloud application design, and cloud management and monitoring.

6. Cloud service manager

   • involved in service retirement, renewal, ordering and requesting procedures as well as tracking total cost of cloud ownership