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2250561
Zappos Delivering Happiness
Description
zappos
Mind Map by
marjamajenea
, updated more than 1 year ago
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Created by
marjamajenea
about 9 years ago
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Resource summary
Zappos Delivering Happiness
Culture of Happiness
Pursue Growth and Learning
Risk Taking
Creative
Be Humble
FUN and a Little WEIRD
Positive Work/Family Spirit
Innovation
Team Building
Customer Service
Fun, Adventurous and Honest
Embrace Change
100% Customer Oriented
HAPPY
Do More With Less
Deliver WOW
Make Each Experience Unique and Memorable
Passionate
Marketing
Twitter
Word of Mouth
Social Networking
Consumer Reports
Keep Costs Down Where Possible
Employees
Develop and Train
Q & A Sessions
Embrace Diversity
TEAMS
Social Relationships
Family
Constant Support
Making Time
Work Hard Play Hard
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