Barriers to Communication2015

Barriers to Communication

1. Confidence

   • Will come with time

2. Mental Capacity

3. We may be in a rush and so might not have long to talk

4. Language

   • Jargon
   • Children not understanding certain words
   • Patients and families speaking another language
   • Not understanding medical terminology

5. Special Needs

   • Blind
     • Can use touch to Communicate
   • Deaf
   • Autism
   • Speech Impairment
     • Sign language?

6. Telephone

   • Not remembering everything said
   • Worried Parents
   • Not wanting to answer it
   • Medical staff wanting imformation

7. Different Cultures

   • Different Social Classes
   • Different Values
   • Different Ways of Living
   • Different Beliefs
   • Spiritual Beliefs
   • Assumption

8. Pain

   • Children may become scared
   • Won't Co-operate

9. Family

   • Family can help distract
   • Family may be upset
     • Goodbye before Surgery
   • Family may be angry
   • Not thinking clearly
   • May not want to talk
   • We can be reassured by parents

10. Shy

    • We are scary
    • May lack confidence when speaking to doctors