RECEPTIONIST CAN PROTECT HEALTH AND SAFETY OF VISITORS

Mike Reid
Mind Map by Mike Reid, updated more than 1 year ago
Mike Reid
Created by Mike Reid over 6 years ago
22
0

Description

OUTCOME FOUR

Resource summary

RECEPTIONIST CAN PROTECT HEALTH AND SAFETY OF VISITORS
  1. Health and Safety of Visitors
    1. • Keeping the reception area free from obstructions
      1. • Procedure put in place for receipt of deliveries to the organisation with storage in other areas of building
        1. • Ensure that visitors sign in giving details of visit so that she is aware of how many people are on the premises in case of an emergency situation
        2. RECEPTIONIST MUST NOT BREACH SECURITY AND CONFIDENTIALITY PROCEDURES
          1. • The receptionist must not give out personal information relating to an employee
            1. • Instead take a message for the caller and pass it to the member of staff
            2. HOW THE RECEPTIONIST CAN CREATE A POSITIVE IMAGE TO VISITORS
              1. • Keep reception area free of obstructions
                1. • Keep reception area tidy
                  1. • Keep notice boards up to date
                    1. • Keep internal telephone directories and organisation charts up to date
                    2. INFORMATION IN A TRAVEL ITINERARY
                      1. • Travel
                        1. • Accommodation
                          1. • Appointments
                            1. • Names of contacts and their addresses and telephone numbers
                              1. • Arrival and departure times of transport
                                1. • Name of the station, airport etc
                                2. INFORMATION REQUIRED PRIOR TO ARRANGING TRAVEL AND ACCOMMODATION ABROAD -
                                  1. • Vaccinations required
                                    1. • Passports up to date
                                      1. • Visas required
                                        1. • Currency
                                          1. • Exchange rate
                                            1. • Time difference
                                            Show full summary Hide full summary

                                            Similar

                                            Pythagorean Theorem Quiz
                                            Selam H
                                            KEE1
                                            harrym
                                            Atoms, Protons, Neutrons & Electrons quiz
                                            leonie.examtime
                                            B2, C2, P2
                                            George Moores
                                            GCSE AQA Biology 2 Enzymes, Digestion & Enzyme Uses
                                            Lilac Potato
                                            Mapa Mental para Resumir y Conectar Ideas
                                            Marko Salazar
                                            Electrolysis
                                            lisawinkler10
                                            Romeo + Juliet (Themes)
                                            alexandra_m_
                                            A-LEVEL ENGLISH LANGUAGE : Key Theorists
                                            Eleanor H
                                            OP doplnovaci otazky
                                            Helen Phamova
                                            Welcome to GoConqr!
                                            Sarah Egan