Marketing environment: The actors and forces
outside marketing that affect marketing
management’s ability to build and maintain
successful relationships with target customers.
Microenvironment
Macroenvironment
Marketing intermediaries: Firms that help the
company to promote, sell, and distribute its
goods to final buyers.
Public
Demography: The study of
human populations in terms
of size, density, location,
age, gender, race,
occupation, and other
statistics.
Millenials (or Generation Y): The 83
million children of the baby boomers born
between 1977 and 2000
Generation X: The 49 million people
born between 1965 and 1976 in the “birth
dearth” following the baby boom.
Baby Boomers: The 78 million people
born during the years following World
War II and lasting until 1964.
Environments
Environmental sustainability: Developing
strategies and practices that create a world
economy that the planet can support
indefinitely.
Technological environment: Forces that
create new technologies, creating new
product and market opportunities.
Political environment: Laws, government
agencies, and pressure groups that influence and
limit various organizations and individuals in a
given society.
Cultural environment: Institutions and other forces
that affect society’s basic values, perceptions,
preferences, and behaviors.
Responding to the Marketing
Environment
Rather than simply watching
and reacting to the marketing
environment, companies should
take proactive steps.