Chapter 21- Training

Chapter 21- Training

1. Training involves increasing the knowledge and skills of workers so they can do their jobs more effectively.

2. Induction training helps new recruits settle in and become familiar with their new surroundings.

   • A complete tour of the workplace.
   • Health and safety training.
   • Introduction to senior staff
   • Company policies such as dress code.
   • Company history, aim and objectives.
   • Introduction to job and direct work colleagues

3. On-the-job training

   • Training that commonly occurs in the workplace
     • Advantages
       • Output is being produced
       • Trainees learn by actually doing the job
       • Cheap
       • Easy to organise
     • Disadvantages
       • Output may be lost if workers make mistakes
       • May be stressful and frustrating
       • Could be dangerous

4. Off-the-job training

   • Training that commonly occurs outside the workplace
     • Disadvantages
       • No output because employees do not contribute to work
       • Expensive
       • Long to organize
       • Some aspects of work cannot be taught off-the-job
     • Advantages
       • Output is not effected if mistakes are made
       • Learning cannot be distracted by work
       • Customers and others are not put at risk
       • Training could be done outside work hours

5. Government training schemes

   • Apprenticeship
     • As employees, apprentices earn a wage and work alongside experienced staff to gain job-specific skills. Off the job they usually receive training to work towards nationally recognized qualifications.
   • Flexible new deal
     • It's a program of active labour that is to reduce unemployment by providing training, subsidized employment and voluntary work to the unemployed.
   • National Vocational Qualifications
     • The NVQ is a 'competence-based' qualification where people learn practical, work-related tasks designed to help develop the skills and knowledge required to do the job

6. Benefits of training

   • Managers: When the workers are better motivated and satisfied, managers tend to get more co-operative making it easier to work with them. Workers may also be more flexible making it easier for the manager's job.
   • Employees: If workers have been trained, they will be able to do their job more effectively. This should reduce anxieties about their work and provide more job satisfaction