Mind map
Verbal Following Skills
Map content
Verbal Following Skills
- just active listening skills
Summarizing
- highlight and repeat in new terms, client's own language
Reflection Responses
- acknowledge, sort through feelings, simple vs. complex, double-sided
Furthering Responses
- minimal prompts-non-verbal and verbal, signal attentiveness, encourage client to continue accent responses-repeat as a question
Seeking Concreteness
- responding concretely
Close-Ended Responses
- Yes, no, when, do, is
Providing and Maintaining Focus
- get topic, explore topic, manage obstacles, recognize that you can see their struggles but not understand entirely
stimulus-response congruence is important
- do the verbals and non-verbals align in the client