Online Shopping

kgreen911
Mind Map by kgreen911, updated more than 1 year ago
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ICT work on the advantages and disadvantages of online shopping
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Resource summary

Online Shopping
1 Advantages to the customer
1.1 There is a large a variety of products
1.2 It is easier than going to the shops.
1.3 You can buy things from all over the world
1.4 It may be cheaper
1.5 Everybody can access it even if you are disabled
1.6 No travelling costs
1.7 24 hour access
1.8 You can order it at a later date
2 Disadvantages to the customer
2.1 Your banking details may be leaked
2.2 People can get you banking details and cost you a lot of money if you leave it logged in.
2.3 It can cause a lot of pollution because of all the vehicles used to delvered
2.4 The website might be untrustworthy and sell products that are of a lower quality that they advertise it as.
2.4.1 Also they might just take your money and not send it to you
2.5 It might be damaged
2.6 It might come in the wrong size/ colour
2.7 It may not get sent by mistake or be sent to the wrong address
2.8 You might get the wrong product sent to you
2.9 Higher chance of credit card fraud
3 Advantages to the store
3.1 Wider range of customers
3.2 Cheaper than having a lot of shops
3.3 You can store everything in 1 location and not spend loads of money buying small things for shops like refrigerator
3.4 Less crowds in the stores
3.5 Spend less money on wages
3.6 No shoplifting
3.7 It is cheaper to set up a website than to set up a shop
4 Disadvantages to the store
4.1 They spend a lot on delivering.
4.2 They need a lot of trained logistics people
4.3 Stores may be cheaper
4.4 People might go to the shops as they can get it then and there
4.5 Traditional shops may go in to decline
4.6 Unemployment
4.7 If the item is lost/ not sent or damaged the business has to refund the customer
4.8 Specilist IT knowledged needed to set up website
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