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Meeting Customer needs @ Mr Moo's

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Mind Map on Meeting Customer needs @ Mr Moo's, created by Gavin Dawson on 03/04/2014.
Gavin Dawson
Mind Map by Gavin Dawson, updated more than 1 year ago
Gavin Dawson
Created by Gavin Dawson about 10 years ago
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Resource summary

Meeting Customer needs @ Mr Moo's
  1. Price
    1. affordable
      1. suit range of incomes?
        1. Menu - something for everyone
        2. opinion
          1. questionnaire
            1. tripadvisor
          2. value
            1. comparison with rivals
              1. Mrs Foreman and cones
                1. Mrs Foreman affordable quality
                  1. Price of other cones - survey
              2. Product
                1. quality
                  1. Mrs Foreman dense and inclusions
                    1. Website - artisan ice cream
                      1. awards photographs
                        1. opinion
                          1. tripadvisor
                            1. Guardian article
                              1. questionnaire
                            2. range of flavours website
                              1. compared to rivals
                                1. Parlour experience - Mrs Foreman
                                  1. what people want - questionnaire
                                2. Environment / Service
                                  1. quality of service
                                    1. Mrs Foreman - interpersonal skills
                                      1. tripadvisor
                                        1. questionnaire
                                        2. facilities
                                          1. appearance - photos
                                            1. disabled access
                                              1. car park photos
                                              2. cleanliness
                                                1. photos toilets
                                                  1. questionnaire
                                                    1. photos tables
                                                      1. Mrs Foreman clearing tables
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