Online goods and services mindmap

Online goods and services mindmap

1. Search Engines

   • It is important that you understand how to use search engines effectively. A search engine is a computer program that searches for web content that contains, or is tagged with, the key words you have entered into the search box.

2. Validity

   • It is important that you check which search results are valid because some websites might infect your computer with spyware, contain biased or inappropriate content, or simply not be about exactly the subject you are after.

3. Local or Online Storage

   • Data Storage refers to the data you store in files. They can be be documents, pictures, spreadsheets, videos or music files. Local Data Storage is when your files are stored on the digital device you are using. Online data storage is when your files are stored on a server elsewhere which you access using the internet. This is referred to as 'in the cloud'

4. Applications software

   • Application software is software used to carry out a particular task e.g. a game or a word processor. There are two types of application software.

5. Consumer Protection

   • Consumer protection is about the laws the protect the rights of people who are buying things. When you buy something, taht item must be of satisfactory quality, fit for purpose and as described.

6. Payment Systems

   • Buying and selling online needs a secure payment system. Having confidence when paying for things online is important for all savvy users. There are four ways of paying online: Credit/Debit cards, Online bank transfer, third party payment processors and online coupons.

7. Internet Advertising

   • Internet advertising is another way in which organisations operate online. Internet advertising normally takes the form of the text, image and videos including a link to the website where the customers can buy goods or services.

8. Transactional Data

   • Every time you buy something, online data about that transaction is saved, You need to know what transactional data is collected, how it is collected and what it is used for. A transaction occurs every time you buy or sell something. Transactional data is the information collected about that sale or purchase,

9. How and why organisations operate online

   • A website or online shop is the way in which organisations operate online. To operate successfully online, organisations need a website through which customers can find information and buy the organisation's goods and services. There are benefits to the organisation as well as to the customer: Overheads (for example rent, salaries and fuel bills) are generally lower for online shops, so they can be more profitable than high street shops.

10. Online Gaming and Entertainment

    • Online gaming enables players to connect via the internet and interact with each other. 'On-demand' or streaming entertainment services allow users to play media when and where they want it.

11. Online education, news and banking

    • You need to understand how online services are provided for education, news and banking. Education - student creates online account and selects his or her courses. News - news report services are written by newspaper and TV companies. They are made available online for free or through a subscription. Banking - User creates a secure online bank account. Money can be transferred electronically into account.

12. Online Auctions

    • Online auctions are very similar to traditional auctions, but buyers and sellers can be all over the world. This makes them popular because it is much easier and less time consuming to find the item or buyer that you need.

13. Online Shopping

    • Online shopping refers to the buying and selling of goods and services using websites accessed through the internet. You can buy both physical goods, for example books, and non-physical goods, for example music downloads. Some companies sell only online and some have 'real' shops as well.