Procesos de toma de decisiones

Procesos de toma de decisiones

1. Organizational Decisions and Change

   • Garbage Can Model - High Uncertainty
     • Follows multiple decisions rather than 1. For the whole organization
       • Organized Anarchy of Organic Organizations
         • Problematic preferences, Unclear Technology, Turnover
       • Streams of Events: Decisions are the outcome of the following:
         • Problems, Potential Solutions, Participants, Choice Opportunities.
       • Consequences of the model
         • *Solutions proposed for unexisting problems, *Choices made without solving problems, *Problems may persist, *Few problems solved

2. Individual Decision Making

   • Rational Approach: Systematic Analysis
     • 8 Steps: *Monitor the decision environment, * Define the decision Problem, *Specify Decision Objectives, * Diagnose the Problem, * Develop alternative solutions, * Evaluate Alternatives, *Choose the Best Alternative, *Implement the Chosen Alternative
   • Bounded Rationality Perspective: Limited analysis by time or resources
     • Constraints and Tradeoffs
     • Role of Intuition

3. Organizational Decision Making

   • Management Science
     • Mathematical and Statistical Techniques
   • Carnegie Model
     • Coallition of Organizational Goals and Problem Priorities.
       • Decisions are mad to satisfice rather than optimize problem solutions
         • Problemistic Research - Use the environment and provide quick solution but not perfect
   • Incremental - Mintzber
     • Structured Sequence of activities undertaken from discovery of a problem until the solution
       • Emphasis in the political and social factors from the carnegie
         • Identification, Developement and Selection Phase

4. Contigency Decision Making Framework

   • Problem Consensus: Agreement on the nature of the problem and what goals and outcomes to pursue
   • technical Knowledge About Solutions: Undertanding how to solve the problem and reach the organizational goals
   • Contigency Framework: Brings together the previous 2

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