1.1 A customer can ring or email a
central reservation number/email
address and a room can be booked
for any hotel in the group.
1.1.1 Can book a
in that group
1.1.2 A customer can
email or ring a central
1.1.3 Used by
2 Management system-
2.1 Room reservation, guest billing, guest history.
2.1.1 Used for room
18.104.22.168 And guest history
22.214.171.124 And guest billing
126.96.36.199 Data used can be stored
and used in simular future
3 Electronic point of sale (EPOS)-
3.1 A number of machines are linked to a central computer. Guests can order from the bar, restaurant or shop.
All transactions are passed through a central computer for bills to be generated automatically.
3.1.1 Electronic Point
3.1.2 A number
linked to a
3.1.3 Then bills are
3.1.4 Customers can order from
different sections of the
establishment (bar, restaurant)
passed to the
4 Stock control system-
4.1 These hold details of suppliers. They
generate orders automatically when stock
4.1.1 Holds details of
4.1.2 Hold detailed
prices of stock
4.1.3 Generate orders
when stock levels
5 Food and beverage management systems-
5.1 A database of recipes, quantities
needed , ingredients codes etc.
5.1.1 Big database of
5.1.2 Ingredient codes
and also tax
6 Dietary analysis programs-
6.1 Nutritional analysis of menus, recipes and ingredients.
6.1.1 Nutritional Analysis
6.1.2 Companies can