features of e-commerce

features of e-commerce

1. online shops are available to eveyone with accsess to the internet

   • so you have a wider custommer base so more sales.

2. it's is always available 24/7

   • custommers can shop anytime
     • more profit is made and an increase in market share
   • less queing and delays.

3. easier to do customer reaserch

   • product reviews
     • can be shared by visitors of the website
   • custommer feed back
   • subscriptions
     • allows to track custommer activity to create a personalised shopping expirience

4. easier to compare prices with competitors

   • allow to create deals like discount voucher codes

5. more profit made due to less wages and eqiupment needed

6. expensive to set up the website and train staff to use it

7. they are at more risk from data theft like fraud