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PR Roles and Responsibilities

Palesa Mphaki English

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PR Roles and Responsibilities

  1. PR Serves as an intermediary between the organisation the public by representing all that of the organisation and the stakeholders

  2. Research on all stakeholders

    • Receive info for them
    • Advise management on their attitude and responses
    • Constantly evaluate PR Programs
  3. Management function

    • Responsibility and responsiveness in policy and information for the organization and for the public
  4. 10 Basic roles and functions

    • 1) DEAL WITH REALITY. FACTS ONLY. NOT FICTION
      • 2) Service-orientated therefore public gain not personal
        • 3) Programs and policies should favour public interest
          • 4) Must be effective communicators. Through 2-way channels that have been effectively researched
            • 5) Never lie to the media or the public to deceive the masses
              • 6) Multidisciplinary applications. E.g. theories from sociology or psychology
                • 7) Be measured by ethical performance and adhere to strict ethical standards
    • 8) Alert the public on problems before they become a crisis
      • 9) Use scientific public opinion research. DO NOT GUESS
        • 10) Be strong willed and be able to say no
  5. A PR Person can be involved with non-profit organisations, educational institutions, fundraising committees and research programs

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Mind Map on PR Roles and Responsibilities, created by Palesa Mphaki on 15/08/2017.
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Palesa Mphaki
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