Part 1 - Human Relations.

Page 1

HUman relations is the study of how people get along with one another. Reinforcement is nothing more than a reward that follows something you do. Self confidence, consideration, and communication are three key factors in building postive relationships. An attitude is a set of beliefs that a person has. Attitudes influence how we understand information and how we respond to the information. Inflection is used to refer to a change of tone in a speakers voice.