UNIT 1

UNIT 1

1. Communication and the self

   • Intra-personal communication
     • Communication with yourself

2. Perception

   • 1. Selection
     • Process of choosing which data we will attend to
       • Stimuli: Factors are intense and often attract our attention.
       • Contrast or change: We take wonderful people for granted.
       • Internal Factors: Shape how we make sense of others.
       • Emotional State: Our attitude/ expectation we bring to a situation shapes our level of happiness/ unhappiness.
   • 2. Organization
     • We use organizational structures to make sense
       • Psychological constructs: to internal states of mind
       • Interaction constructs: Social behavior
       • Physical constructs: Social Role
   • 3. Interpretation
     • Obtain a particular understanding based on how you organized the data you selected.
       • Degree of involvement
       • Relational satisfaction
       • Personal experience
       • Assumptions about human behavior
       • Expectations
       • Knowledge of others

3. Language

   • Collection of symbols governed by rules and used to convey messages between individuals
     • Phonological Govern how words sound when pronounced
     • Semantic The meaning of specific words.
     • Syntactic Govern the structure of language
     • Pragmatic How people use language in everyday interaction

4. Non-verbal communication

   • Characteristics
     • 1. Has a communicative value 2. Is primarily relational (picture yourself the way you want to be seen). 3. Is ambiguous: each person has different interpretation.
   • Types
     •  BODY MOVEMENTS (Kinesics): Posture and gestures.  VOICE (paralanguage): The tone of voice can change the meaning.  APPEARANCE: Physical attractiveness  TOUCH (haptics): Physical touch can “speak” volumes.  SPACE: Distance- personal space
   • Functions
     • a) Repeating: People remember gestures more than words. b) Substituting: use emblems. c) Complementing: used to reinforce verbal communication. d) Accepting: Stressing certain words e) Contradicting: Express contradictory messages. f) Deceiving: it is easy to catch a liar when they haven’t had the chance to rehearse.