NEGOTIATION

NEGOTIATION

1. WHAT IS NEGOTIATION

   • negotiation is a process of communication in which the parties aim to send a message to the other side and influence each other

2. WHY NEGOTIATION HAPPENS

   • negotiation happens time-to-time,conflict and disagreement will arise as the differing needs, wants, aims and beliefs of people are brought together.
   • without negotiation, such conflicts may lead to argument and rasentment reuling in one or all the parties feeling dissatisfied
   • to try reach agreements without causing future barriers to communications

3. WHAT DO YOU NEED IN ORDER TO HAVE SUCCESSFUL NEGOTIATION

   • The process of negotiation includes the following stages:
     • 1) preparation
     • 2) discussion
     • 3) clarification of goals
     • 4) negotiate towards a win-win outcome
     • 5) agreement
     • 6) implementation of a course of action

4. TYPES

   • integrative
     • win-win strategy
   • distributive
     • win-loose strategy

Imagens e arquivos do mapa