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Quality

Marjorie Trader Project Management Inglês

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Quality

  • Quality assurance and quality control are dependent on each other. The quality control process receives input from the quality assurance process, and in turn, gives its feedback to the quality assurance process so that the quality assurance can validate the operational process. For example, if the project team finds a defect during the project execution, they will correct it and the feedback will be sent to the quality assurance team. The quality assurance people will investigate the cause of this defect and they will take corrective and/or preventive action in the process so this defect will never happen again in the future.
  1. BMAs

    • HLO3 - SysOps & Spt
    • HLO4 - CyberSecurity
    • HLO5 - Help Desk
    • HLO2 - Mission Spt
    • HLO1 - SysEng & Int
  2. Quality Assurance

    • Quality assurance is a process based approach; on the other hand, quality control is a product based approach. Quality control is concerned with the operational activities and techniques that are used to fulfill the quality requirements.Quality control functions start once the project work has begun. It is a reactive approach and helps you find defects in deliverables.The objective of the quality control process is to make sure that the deliverables are defect free and acceptable as per the quality requirements. If the deliverable has a defect, you will take any suitable corrective action.Simply put, the quality control process has two objectives: to find any defects in the product and correct them, and validate the deliverable. https://pmstudycircle.com/2012/01/quality-assurance-vs-quality-control/Some examples of quality management and control tools are affinity diagram, tree diagram, network diagram, etc
    • SDLC
      • PIR
      • Requirements
    • Audit/Compliancy
      • Audit Reviews
        • CCRI
        • ATO
        • FISCAM
        • Clean Audit
      • CMMI
      • ITIL
  3. CPI

    • Metrics-based Improvement
    • Lessons Learned
    • Root Cause Analysis
    • Gap Analysis
      • Identify Gaps
      • Recommend Processes
    • Training
  4. Quality Control

    • Quality assurance is a process based approach whose prime objective is to prevent defects in deliverables in the planning stage to avoid rework, which costs a lot.Quality assurance is a proactive process. It emphasizes planning, documenting, and finalizing the guidelines that will be necessary to assure the quality.https://pmstudycircle.com/2012/01/quality-assurance-vs-quality-control/ Seven basic tools of quality are scatter diagram, control chart, histogram, checklist, Pareto diagram, cause and effect analysis, and flow chart. These tools help you find defects and conformance of the product.
    • Monitor AQLs
      • No more than 10% rejection *1
      • No more than 5% rejection *2
      • 3 days if rejected
      • 95% tasks by Completion date
    • Inspection
      • Incremental Inspection
      • 100% Inspection
      • Document Review
        • Develop Checklists
      • Peer Review
      • Unit Testing of Code
    • Monitor Metrics
    • Reporting

Informações

Descrição
Version 5.0
Criado por
Marjorie Trader · jul 2017
Atualizado
8 ago 2017
Visualizações
21
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