8776717
Descrição
Quiz por william Hoover, atualizado more than 1 year ago
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Criado por william Hoover
aproximadamente 7 anos atrás
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Questão 1
Questão
A written outline or list of steps needed to perform a specific task or function is called a
Responda
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Procedure
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Policy
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Job Description
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Job Template
Questão 2
Questão
Staffing requirements vary between Central Service departments and are influenced by all of the following except:
Responda
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Services Provided
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Hours of operation
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Skills required to provide services
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Current Hourly Wages
Questão 3
Questão
The purpose of CS departmental record keeping is
Responda
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To check for process errors
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To provide workload information for budgeting
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To collect data to ensure PI forms are complete
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To collect data to document a history of what has occurred
Questão 4
Questão
Policies and procedures may impact more than one department
Responda
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True
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False
Questão 5
Questão
These decisions are easiest to make
Responda
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Time management decisions
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Programmed Decisions
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Non-Programmed Decisions
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Prioritization Decisions
Questão 6
Questão
Conflict management style must be adjusted to different types of employees
Responda
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True
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False
Questão 7
Questão
When a new task or activity is added to work duties efforts should be made to
Responda
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Obtain the approval of all customer department managers
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Ensure it achieves efficiency without sacrificing quality
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Increase productivity and speed to make time to accomplish it
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Delete other job responsibilities
Questão 8
Questão
A scheduling tool used to determine the number of labor hours required for each postilion and each shift to meet processing requirements while maintaining quality standards.
Responda
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Staffing Plan
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Budget
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Surgery Schedule
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Position Control Plan
Questão 9
Questão
Departments with good training and orientation systems do not experience conflict
Responda
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True
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False
Questão 10
Questão
The need for people rather than equipment or technology to perform required work tasks
Responda
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Automated Replacement
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Manual Replacement
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Labor Intensive
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Labor Exclusive
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